Project Specialist

Maker Lab; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Maker Lab is a marketing agency that builds decentralised technology-led teams to support luxury hospitality brands. We are seeking a Project Specialist to drive operational excellence, owning full-funnel trafficking, asset workflows, and photography programmes across the region.

You will coordinate with regional brand directors and external partners, ensuring strict timelines, quality, and compliance while managing budgets and multi-channel deliverables.

Qualifications

• BA/BS degree or equivalent experience.
• 5+ years of project management or account operations experience in a creative agency or luxury environment.
• Highly organized with strong budgets, resources, and multi-channel timelines.
• Self-starter able to work autonomously and manage scope in a matrixed organisation.

Responsibilities

• Campaign Trafficking & Workflow Management: Own campaign trafficking by managing deadlines, tracking timelines, and overseeing asset management across channels to keep everything moving smoothly across stakeholders.
• Photography Programme Governance: Oversee the luxury photography programme (architectural and lifestyle). Act as the primary link between the client, the individual hotels, and the appointed execution agency.
• Quality Control & Approvals: Review work, provide precise feedback, manage escalations, and handle stakeholder alignment to secure final project approvals. Verify legal documents and issue Letters of Compliance (LOC).
• Website Optimisation Support: Partner with a copywriter and digital services teams to track and support a major hotel website template reset, monitoring compliance targets at the individual hotel level.
• Stakeholder & Resource Coordination: Liaise closely with external agencies, production partners, internal stakeholders, and brand managers to align project scope, resolve process gaps, and prevent timeline delays.
• Process Optimisation: Translate complex briefs into clear action plans, identify workflow improvements, and troubleshoot challenges with calm, clear thinking in a fast-changing environment.

Skills

Project management

Stakeholder coordination

Budget management

Process optimization

Education

BA/BS degree or equivalent experience

Job description

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We are looking for a Project Specialist to drive operational excellence on our premium luxury hospitality account, owning full-funnel campaign trafficking, asset workflows, and critical photography programs. You will strictly maintain timelines, coordinate stakeholders, and secure compliance approvals across the region.

Step into a fast-paced environment where you will collaborate directly with regional brand directors, managing diverse deliverables across digital, website, and social marketing channels without extra layers. It's a purely execution-focused opportunity for an organised, process-driven professional.

Role:

• Campaign Trafficking & Workflow Management: Own campaign trafficking by managing deadlines, tracking timelines, and overseeing asset management across channels to keep everything moving smoothly across stakeholders.
• Photography Programme Governance: Oversee the luxury photography programme (architectural and lifestyle). Act as the primary link between the client, the individual hotels, and the appointed execution agency.
• Quality Control & Approvals: Review work, provide precise feedback, manage escalations, and handle stakeholder alignment to secure final project approvals. Verify legal documents and issue Letters of Compliance (LOC).
• Website Optimisation Support: Partner with a copywriter and digital services teams to track and support a major hotel website template reset, monitoring compliance targets at the individual hotel level.
• Stakeholder & Resource Coordination: Liaise closely with external agencies, production partners, internal stakeholders, and brand managers to align project scope, resolve process gaps, and prevent timeline delays.
• Process Optimisation: Translate complex briefs into clear action plans, identify workflow improvements, and troubleshoot challenges with calm, clear thinking in a fast-changing environment.

You:

• BA/BS degree or equivalent experience
• 5+ years of project management or account operations experience within a creative agency, consultancy, or dynamic luxury environment.
• A pure operational professional who thrives on logistics, deadlines, asset management, and rigorous stakeholder coordination rather than creative production.
• Highly organised and detail-oriented with a proven ability to manage complex budgets, resource allocation, and timelines across multiple channels simultaneously.
• A self-starter attitude with the ability to work autonomously, anticipate roadblocks, manage scope changes, and operate efficiently within a matrixed organisation.
• Exceptional verbal and written English communication and presentation skills, with the ability to distil complex updates and keep stakeholders aligned..

Contract type: 6 month fixed term contract.