Project & Service Engineer - Maintenance & Solutions

Mecomb Singapore Ltd; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Mecomb Singapore Limited is seeking a qualified Service Engineer to provide pre and post sales support and to coordinate a team of service engineers and technicians in attending service calls and issue resolution.

The role involves troubleshooting and repairing equipment promptly, advising on proper usage and maintenance, scheduling preventive maintenance for contractual customers, supporting projects, maintaining service records, training junior staff, and serving as the main liaison for

Responsibilities

• Providing pre and post sales and service support to customers to meet the objectives of the department
• To coordinate the activities of fellow service engineers and technicians with respect to attending service calls and issue resolution
• Systematically troubleshoot and repair of equipment in a timely manner
• Recommend proper usage, maintenance and corrective actions to customers
• Scheduling and performing preventive maintenance for contractual customers
• Support Projects and A&A works as required by the management.
• Ensure proper filing of service, warranty records and installation base
• Train and guide assistant service engineers and technicians on technical issues.
• To be the point of contact for management for updates on issue resolution and team activities coordination
• Help meet department’s financial goals by recommending upgrades/spares to customers as deemed necessary
• Help meet department’s productivity targets by reducing costs and improve productivity.
• Quoting of service pricing for repair

Job description

Mecomb Singapore Limited is seeking a qualified Service Engineer to provide pre and post sales support and to coordinate a team of service engineers and technicians in attending service calls and issue resolution.

The role involves troubleshooting and repairing equipment promptly, advising on proper usage and maintenance, scheduling preventive maintenance for contractual customers, supporting projects, maintaining service records, training junior staff, and serving as the main liaison for