Project Manager - System Development (9-Month Contract)

Busy Bees Singapore Pte Ltd.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Busy Bees Singapore Pte Ltd. is seeking an experienced Project Manager to lead the implementation of a new enterprise platform supporting CRM and family engagement across Singapore, Malaysia, and Vietnam.

You will act as the primary liaison between internal stakeholders and the external development vendor, guiding the project from planning through UAT, deployment, and post-implementation support. The role requires strong project management capability, experience with enterprise software, and a

Qualifications

• Degree in IT, CS, Business, PM, or related field.
• 7+ years of project management experience delivering enterprise software or SaaS.
• Experience with external software vendors and vendor delivery outcomes.
• Hands-on UAT coordination including planning, defect management, and sign-off.
• Experience supporting deployment, cutover, go-live activities.
• Experience managing risks, change requests, budgets, and stakeholder communications.
• Strong planning, coordination, and organizational skills; excellent communication.

Responsibilities

• Manage day-to-day relationship with the software vendor.
• Monitor milestones, deliverables, timelines, and dependencies.
• Facilitate governance, steering committees, and progress reviews.
• Manage risks, issues, change requests, and escalations.
• Align business requirements with project outcomes.
• Develop and manage UAT plans, schedules, testing activities.
• Define test scenarios, success criteria, and acceptance.
• Coordinate testing resources and defect management/resolution.
• Lead deployment planning, data migration validation, and readiness.

Skills

Stakeholder management

Communication

Project planning

Vendor management

Analytical thinking

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in IT/CS/Business/PM

Job description

About the role

We are seeking an experienced Project Manager to lead the implementation of a new enterprise platform supporting customer relationship management and family engagement across Singapore, Malaysia, and Vietnam. This role will serve as the primary liaison between internal stakeholders and the external development vendor, ensuring successful delivery of the project from planning through User Acceptance Testing (UAT), deployment, and post-implementation support. The successful candidate will have strong project management capabilities, experience managing software vendors, and a proven track record of delivering enterprise system implementations.

Key responsibilities

• Manage the day-to-day relationship with the appointed software vendor

• Monitor project milestones, deliverables, timelines, and dependencies to ensure successful delivery

• Facilitate project governance, steering committee, and progress review meetings

• Manage project risks, issues, change requests, and escalation processes

• Ensure alignment between business requirements and project outcomes

• Develop and manage UAT plans, schedules, and testing activities

• Collaborate with business stakeholders to define test scenarios, success criteria, and acceptance requirements

• Coordinate testing resources and support defect management and resolution

• Lead deployment planning, data migration validation, and operational readiness activities

• Coordinate go-live preparation, including training, communications, contingency planning, and support arrangements

About you

• Degree in Information Technology, Computer Science, Business, Project Management, or a related discipline

• At least 7 years of project management experience, including experience delivering enterprise software, digital transformation, CRM, or SaaS implementation projects

• Experience working with external software vendors and managing project delivery outcomes

• Hands‑on experience coordinating and managing User Acceptance Testing (UAT), including test planning, defect management, and business sign-off activities

• Experience supporting system deployment, cutover planning, implementation, or go‑live activities

• Experience managing project risks, change requests, budgets, and stakeholder communications

• Strong project planning, coordination, and organizational skills

• Excellent stakeholder management and communication abilities

• Strong analytical, problem‑solving, and decision‑making skills

• Ability to influence and collaborate with cross‑functional teams and external vendors