Project Manager

IT - SELF PTE. LTD.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Benefits offered by this job

Career growth

Supportive environment

Salary & benefits

Job summary

IT - SELF PTE. LTD. in Singapore is seeking a passionate project manager to oversee all existing and new IT projects across the organization.

You will coordinate internal IT projects with business units, IT teams, and external vendors, manage operations of enterprise systems, and ensure service quality and timely delivery.

Join a collaborative team with opportunity to optimize IT service management and governance, driving efficiency and stakeholder satisfaction.

Qualifications

• Bachelor's degree in IT/CS/Business or related field.
• Proven IT project management experience in corporate environments.
• Hands-on IT operations management and service improvement.
• Experience managing external vendors and SLA monitoring.
• Familiarity with ITIL and related processes (incidents, problems, changes).
• Strong project management skills.
• Ability to produce comprehensive project documentation and status reports.
• Excellent communication and interpersonal skills with diverse stakeholders.
• Strong organizational and multitasking abilities.

Responsibilities

• Coordinate and advance internal IT projects with business units, IT teams, and external vendors.
• Manage daily ops and optimize internal enterprise systems, including issue tracking, requirements, change management, and service quality.
• Communicate with Finance, HR, Procurement, Legal, and Administration to understand needs and implement system solutions.
• Oversee external vendors and implementation partners, including delivery follow-up, SLA monitoring, and escalation.
• Establish and optimize IT service management processes (incidents, problems, changes, upgrades).
• Identify risks, track progress, coordinate issues, and drive cross-department collaboration for stability.
• Produce project-related documentation, meeting minutes, status reports, and management materials.
• Participate in system governance and process optimization to improve efficiency.
• Support system optimization and implementation according to business priorities.

Skills

IT project management

Vendor management

ITIL familiarity

Stakeholder communication

SLA monitoring

Documentation

Cross-functional collaboration

Education

Bachelor's degree or above

Job description

Why Join Us?

• Excellent Career Growth Opportunities


• Friendly & Supportive Working Environment


• Competitive Salary & Attractive Benefits

Job Description

We are looking for a passionate project manager to oversee all our existing and new projects.

Your Role

• Responsible for overall coordination and advancement of internal IT-related projects, liaising with business units, IT teams, and external vendors to ensure projects are implemented as planned.


• Manage the daily operations and continuous optimization of certain internal enterprise systems, including issue tracking, requirement gathering, change management, and service quality improvement.


• Maintain close communication with business departments such as Finance, HR, Procurement, Legal, and Administration to understand their needs and facilitate the implementation of system solutions.


• Oversee daily collaboration and management of external vendors and implementation partners, including delivery follow-up, service quality management, SLA tracking, and issue escalation.


• Participate in establishing and optimizing IT service management mechanisms, including standardized management of processes such as incidents, problems, changes, and upgrades.


• Identify risks during project execution, track progress, coordinate issues, and drive cross-departmental collaboration to ensure project and system stability.


• Produce project-related documentation, meeting minutes, status reports, and materials required by management to enhance project transparency and communication efficiency.


• Participate in internal system governance, process optimization, and related improvement projects to support overall corporate system operational efficiency.


• Support relevant system optimization, process review, and implementation according to business priorities.

The Requirements

• Bachelor's degree or above in Information Technology, Computer Science, Business Management, or a related field.


• Proven experience in IT project management, preferably within corporate or enterprise environments.


• Hands-on experience in IT operations management and continuous service improvement.


• Experience in managing external vendors and implementation partners, including service quality management and SLA monitoring.


• Familiarity with IT service management frameworks and best practices (e.g., ITIL), including incident, problem, change, and escalation processes.


• Strong project management skills


• Ability to produce comprehensive project documentation, meeting minutes, status reports, and presentations for management.


• Excellent communication and interpersonal skills with the ability to liaise effectively with diverse stakeholders.


• Strong organizational and multitasking abilities to manage multiple priorities efficiently.