Data Center Project Coordinator

Astreya; Singapore; Hybrid; SGD 42,000 - 64,000; Full time

Job summary

Astreya is seeking a Project Coordinator II to plan and coordinate internal projects from initiation through delivery, including network/server/software implementations and upgrades. The role involves PC deployment and related tasks.

The candidate will work with regional teams and cross-functional stakeholders to ensure timely, quality outcomes. The position requires 2–5 years of related experience, strong communication, and proficiency with Excel/Google Suite.

Qualifications

• Diploma/Degree with 2–5 years’ related experience and/or training, or equivalent combination
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices
• Flexibility essential — office and remote commitments, with occasional shifts for regional colleagues
• Experience with Microsoft Excel and Google Suite
• Excellent verbal and written communication
• Experience with ticketing systems or project management systems
• Understanding of or experience in a technology‑driven environment
• Proactive and dependable
• Ability to multitask and prioritize workload
• Ability to work in a team and independently
• Good judgment, problem solving and decision making
• Maintain confidentiality and professional decorum

Responsibilities

• Gather and maintain project requirement lists
• Provide weekly project updates including action items
• Schedule and coordinate project reviews and follow up on actions
• Communicate status to the project team effectively
• Maintain and monitor project plans, schedules, hours and expenditures
• Identify project issues and escalate to the client manager as needed
• Organize and participate in stakeholder meetings
• Document and follow up on actions and decisions from meetings
• Collaborate with regional teams for resources and ticket resolution
• Monitor ticketing system and reassign tickets as required
• Produce regular reports
• Identify trends or recurring problems and escalate to management
• Identify new process improvement opportunities
• Develop and maintain knowledge and skills with new processes
• Work with SDMs/Project Managers on analytics, KPIs, and actionable insights

Skills

Communication skills

Team collaboration

Multitasking

Prioritization

Problem solving

Decision making

Confidentiality

Independent work

Flexibility

Office & remote adaptability

Education

Diploma / Degree

Tools

Microsoft Excel

Google Suite

Job description

The Project Coordinator II will plan and coordinate aspects of internal projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, PC deployment and the like. Projects may vary in number, size and complexity.

Roles and Responsibilities:

• Gather and maintain project requirement lists
• Provides weekly project updates including action item updates.
• Schedules and coordinates project reviews and follows up on assigned actions.
• Effectively and accurately communicate status to the project team.
• Maintains and monitors project plans, project schedules, work hours and expenditures.
• Assists with identifying project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
• Takes part in organizing, attending and participating in stakeholder meetings.
• Documents and follows up on important actions and decisions from meetings.
• Collaborates with various regional teams responsible for project resources and ticket resolutio
• Assists with daily monitoring of the ticketing system, reassigning tickets where required.
• Produces regular reports as required.
• Assists with identifying trends or recurring problems and escalates to management for resolution.
• Assists with locating and defining new process improvement opportunities.
• Develops and maintains knowledge and skills and keeps up-to-date with new processes and procedures.
• Works closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.

Required Qualifications/Skills:

• Diploma / Degree and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Flexibility essential - the role requires both office and remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
• Experience working with Microsoft Excel and Google Suite
• Excellent Communication skills, both verbal and written
• Previous experience with ticketing systems and/or project management system
• Understanding of or previous experience in a technology driven environment
• Proactive attitude and dependable
• Ability to work both within a team and independently
• Ability to multitask and prioritize workload
• Ability to use good judgment, as well as problem-solving and decision making skills
• Ability to maintain confidentiality and professional decorum