Network Operations Engineer II

Astreya; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Astreya is seeking a Network Operations Engineer II to manage production networks and troubleshoot complex issues globally. You will work with multiple vendors and across 24/7 support to ensure high reliability and performance.

Responsibilities include coordinating with ISPs, analyzing root causes of outages, and applying industry best practices to network and traffic peering. A strong foundation in IP networking and optical technologies is essential.

Qualifications

• Bachelor’s degree with 2+ years’ related experience or equivalent.
• Strong communication and ability to coordinate with global service providers.
• Understanding of IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS).
• Experience with fiber-optic technology and optical transport is advantageous.

Responsibilities

• Participate in production network and internet peering strategies
• Experience with networking technologies related to content delivery networks, monitoring capacity and peering traffic
• Handle day-to-day activities on multiple vendor servers and various software/hardware issues
• Manage traffic and queries raised by ISPs/partners
• Support team in network and traffic peering incidents (CRC, capacity, routing, etc.)
• Troubleshoot optical (DWDM, CWDM) and IP network components
• Coordinate with TAC vendors to fix hardware issues
• Collaborate with ISPs/vendors on network issues
• Participate in 24/7 support with global teams; weekend work may be required
• Perform other duties as needed

Skills

Network fundamentals

Traffic peering

BGP/OSPF/MPLS

Fiber optics

Root cause analysis

Vendor coordination

Communication skills

IPV4/IPv6

Education

Bachelor’s degree in CS/EE or related field

Job description

NOE 2

What this Job Entails:

The Network Operations Engineer II is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Scope:

Applies company policies and procedures to resolve a variety of issues. Works on problems of moderate scope. Receives general instructions on routine work and detailed instructions on new projects.

Your Roles and Responsibilities:

• Participate in production network and internet peering strategies
• Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Support team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, etc.
• Knowledgable in troubleshooting of optical (DWDM, CWDM) and IP network components.
• Working with multiple TAC vendors to fix the hardware issues
• Work with ISP/vendors on fixing any issues related to network
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
• Other duties as required.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2+ years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Understanding of network and traffic peering
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Understanding of preparing root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Good understanding of: IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS)
• Optical technologies (e.g., DWDM, CWDM, fiber types, optical modules)
• Knowledgeable on Layer 1 troubleshooting.

Preferred Qualifications:

• Experience working in a multi-vendor network environment.
• Network certifications.
• CCNP/JNCIP/Ciena preferred.

We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress. Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered. We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms. Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence. We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth. At Astreya, transparency, accountability, and trust guide how we work with each other and our customers. We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact. Join us to build solutions that matter and shape the future of IT together. Onwards and upwards!