Programme Support Manager

EXPERTISE TECHNOLOGIES PTE LTD; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

EXPERTISE TECHNOLOGIES PTE LTD in Singapore is seeking a Programme Support Manager to coordinate wellness programmes and volunteer activities. You will support service providers, schedule events, recruit and deploy volunteers, and maintain records to ensure smooth programme delivery.

Responsibilities include ensuring compliance with procedures, reviewing attendance and reports, coordinating training and safety documents, and liaising with stakeholders to resolve issues.

Qualifications

• Diploma or higher in a relevant discipline is required.
• Strong communication and interpersonal skills to coordinate with stakeholders.
• Proficiency in Microsoft Office and ability to maintain accurate records.
• Ability to manage multiple responsibilities and deadlines.

Responsibilities

• Support the day-to-day coordination of assigned programmes, working with service providers and stakeholders to ensure activities are carried out according to procedures and timelines.
• Coordinate programme schedules and operational arrangements, follow up on issues, maintain records and documentation.
• Assist in safety and risk assessment document preparation and audit follow-ups.
• Review invoices and programme-related documents, attendance records and reports; follow up on discrepancies.
• Coordinate volunteer recruitment, including applications, interviews and updating volunteer information.
• Manage volunteer scheduling and deployment, including registration, shifts, and communications.
• Prepare deployment/attendance records and coordinate reimbursement arrangements where applicable.
• Coordinate volunteer training activities, including registration, venues and attendance support.
• Support volunteer engagement events with invitations, confirmations and logistics.
• Prepare operational updates and reports to support smooth programme operations.
• Perform any other relevant duties as assigned.

Skills

Programme coordination

Communication

Documentation

Multitasking

Education

Diploma or higher

Tools

Microsoft Office

Job description

Join our team in a dynamic outsourced project as a Programme Support Manager, providing coordination and administrative support for wellness programmes and volunteer engagement activities. The successful candidates will be involved in service provider coordination, volunteer recruitment and deployment, training arrangements and event logistics to support effective programme delivery.

Key Responsibilities

• Support the day-to-day coordination of assigned programmes, working with service providers and relevant stakeholders to ensure activities are carried out according to established procedures and timelines.
• Coordinate programme schedules and operational arrangements, follow up on outstanding issues, and maintain accurate programme records and documentation.
• Support the preparation and clearance of required site safety and risk assessment documents, and coordinate audit follow-ups, corrective actions and other operational requirements.
• Review invoices and programme-related supporting documents, including attendance records and required reports, and follow up on discrepancies or missing information.
• Coordinate volunteer recruitment activities, including following up on applications, arranging interviews, maintaining interview records and updating volunteer information.
• Manage volunteer scheduling and deployment arrangements, including registration, shift changes, deployment communications and follow-up with interested volunteers.
• Compile deployment and attendance records, reconcile attendance information and communicate reimbursement arrangements to volunteers where applicable.
• Coordinate volunteer training activities, including registration, communications, venue arrangements and attendance support.
• Support volunteer engagement events by coordinating invitations, attendance confirmations, logistical arrangements and reminders.
• Prepare operational updates and reports, maintain accurate records and follow up on outstanding matters to support smooth programme operations.
• Any other relevant duties as assigned.

Requirements

• Diploma or above in a relevant discipline.
• At least 3 - 5 years of relevant experience in programme coordination, administration, event support or volunteer management.
• Good communication and interpersonal skills, with the ability to coordinate with different stakeholders.
• Proficient in Microsoft Office applications and able to maintain accurate records.
• Organised, meticulous and able to manage multiple responsibilities and deadlines.