Programme Planning & Student Services Executive

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

Ambition Group Singapore PTE. LTD. is seeking an administrative coordinator to manage timetable planning and lecturer allocations while supporting students from orientation through exams.

You will liaise with vendors on contracts, payroll, and statutory updates; maintain data in the student management system and coordinate across departments to ensure timely information and smooth operations.

Qualifications

• Experience coordinating complex timetables and schedules.
• Ability to liaise with vendors and internal departments.
• Experience with student information systems.

Responsibilities

• Run programme scheduling and resource planning; support students from orientation through exams.
• Prepare overall schedule and timetables; update stakeholders promptly.
• Plan rooms and lecturers; maintain data in the student management system.
• Liaise with vendors on placement, contracts and payroll; coordinate with departments on updates.
• Plan exam schedules with the Exam Team and Centre; assist with assessment prep.
• Run student orientation; disseminate start term and exam information.
• Handle student queries: re-module, deferment, extension, exemption, pathway changes.
• Enrol students, track module enrolments, and monitor deviations from study path.
• Monitor attendance; issue warnings; report weekly/monthly.
• Prepare attendance registers and exam nominal roll; monitor fee payments and issue invoices.
• Flag at-risk students and exam absences; assist lecturer orientation.
• Build relationships with internal and external stakeholders; perform ad hoc duties.

Skills

Scheduling

Resource planning

Stakeholder liaison

Payroll coordination

Student services

Data management

Tools

Student management system

Job description

• Run programme scheduling and resource planning, and support students from orientation through exams.
• Prepare the overall schedule and release Syllabus Plus timetables on time, with prompt updates to stakeholders
• Plan rooms and lecturers and maintain data in the student management system
• Liaise with vendors on lecturer placement, contracts and payroll, and with departments on statutory updates
• Plan exam schedules with the Exam Team and Exam Centre (main and re-exams); support assessment material prep with academics
• Run student orientation; send start term and test, quiz and exam information
• Handle student queries and requests: re-module, deferment, extension, exemption, programme switch, withdrawal
• Enrol students, track module enrolments, and follow up on deviations from the study pathway
• Monitor attendance, issue warning letters, follow up on absenteeism, and report weekly/monthly
• Prepare attendance registers, student pass renewal information and the exam nominal roll
• Monitor fee payments and issue invoices
• Flag and follow up on at-risk students and exam absences
• Assist with lecturer orientation; liaise with academics and university partners
• Build good relationships with internal and external stakeholders
• Ad hoc duties as required

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117