Program Coordinator (NUHS@Home)

National University Health System; Singapore; Vor Ort; SGD 42.000 - 60.000; Vollzeit

Zusammenfassung

National University Health System in Singapore is launching NUHS@Home, a home-first healthcare initiative. As a Programme Coordinator, you will help coordinate patients' care, liaise with external vendors, manage bed requests, and support clinicians with scheduling and EMR tasks.

We seek proactive problem-solvers with a Diploma, English fluency and comfort with Microsoft apps. Weekend/public holiday shifts may be required; teamwork and adaptability are essential.

Qualifikationen

• Diploma in any discipline.
• Able to converse in English and a mother tongue language.
• Proficient in Microsoft applications.
• Willing to work outside of regular hours.
• Able to cope with fast-paced environment.
• Team player with positive attitude.

Aufgaben

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients.
• Coordinate with external vendors to arrange for transport and courier deliveries.
• Coordinate with NUH & cross hospital BMU to manage bed requests.
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians.
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system.
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.

Kenntnisse

English language proficiency

MS Office

Problem-solving

Team collaboration

Ausbildung

Diploma in any discipline

Tools

Electronic Medical Records (EMR)

Scheduling software

Jobbeschreibung

Job Description:

Join the team driving the future of home-first healthcare. At NUHS@Home, people from different disciplines work together, bringing clinical expertise, technology and new models of care closer to patients. Be part of a team united by a shared purpose: to make care more connected, responsive and centred around the people and communities we serve.

As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care.We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities:

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients;
• Coordinate with external vendors to arrange for transport and courier deliveries;
• Coordinate with NUH & cross hospital BMU to manage bed requests;
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians;
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system;
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.
• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Requirements:

• Diploma in any discipline;
• Able to converse in English & mother tongue language (Chinese/Malay/Tamil);
• Computer literate and be proficient in Microsoft applications;
• Be willing to work outside of working hours (E.g. weekends and/or public holidays);
• Able to cope with and work in a fast paced environment;
• Must be a good team player with positive work attitude;
• Prior knowledge/working experience in a hospital setting is an added advantage.