Production Support Manager – AS/400, UNIX & SQL

UOB; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

United Overseas Bank Ltd. is seeking a Production Support Analyst to provide on-site 24x7 support for OPEN Systems/AS4000 environments. The role demands experience across banking payment or customer information systems and strong incident parsing using SQL and logs.

The ideal candidate will have 2+ years in bank production support, be able to work across UNIX/AS400/mainframe platforms, and communicate clearly with users and stakeholders in a fast-paced setting.

Qualifications

• 2+ years' production support experience in banking/financial environments.
• Experience with UNIX, AS/400, and mainframe platforms.
• Experience writing AS400 and SQL queries and parsing logs.
• Willing to work in 24x7 onsite shift-support model.
• Excellent written and verbal communication.

Responsibilities

• Provide production support for systems including OPEN Systems/AS4000.
• Support retail or wholesale payment or customer information systems.
• Work in onsite shift-support model [24x7].
• Investigate incidents using logs and queries.
• Collaborate with users and cross-functional teams.

Skills

Communication skills

Adaptability

Ability to work under pressure

Team collaboration

Tools

AS400

SQL

UNIX shell scripting

Log analysis

Mainframe

Job description

United Overseas Bank Ltd. is seeking a Production Support Analyst to provide on-site 24x7 support for OPEN Systems/AS4000 environments. The role demands experience across banking payment or customer information systems and strong incident parsing using SQL and logs.

The ideal candidate will have 2+ years in bank production support, be able to work across UNIX/AS400/mainframe platforms, and communicate clearly with users and stakeholders in a fast-paced setting.