Senior Production Support Analyst — OPEN/AS400 (Banking)

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

1011 United Overseas Bank Ltd is seeking a hands-on Production Support Analyst to join their on-site team in Singapore. The role requires experience with OPEN Systems/AS4000, and the ability to work in a fast-paced, 24x7 environment supporting retail or wholesale payments or customer information systems.

Candidates should be proficient in writing AS/400 and SQL queries, parsing logs for issue investigation, and writing UNIX shell scripts.

Qualifications

• Prior hands-on production support experience for OPEN Systems/AS4000.
• Experience with SQL queries for issue investigation.
• Hands-on UNIX shell scripting for incident handling.
• Strong written and verbal communication skills.

Responsibilities

• Provide production support for OPEN Systems/AS4000 and related platforms.
• Investigate incidents by parsing logs and executing SQL queries.
• Write and maintain shell scripts to automate tasks and incident responses.
• Communicate effectively with users and stakeholders and manage expectations.

Skills

AS/400

SQL queries

UNIX shell scripts

Communication

Multi-platform experience

Tools

OPEN Systems/AS4000

Job description

1011 United Overseas Bank Ltd is seeking a hands-on Production Support Analyst to join their on-site team in Singapore. The role requires experience with OPEN Systems/AS4000, and the ability to work in a fast-paced, 24x7 environment supporting retail or wholesale payments or customer information systems.

Candidates should be proficient in writing AS/400 and SQL queries, parsing logs for issue investigation, and writing UNIX shell scripts.