Mgr Production Support Analyst, GIPS

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

1011 United Overseas Bank Ltd is seeking a hands-on Production Support Analyst to join their on-site team in Singapore. The role requires experience with OPEN Systems/AS4000, and the ability to work in a fast-paced, 24x7 environment supporting retail or wholesale payments or customer information systems.

Candidates should be proficient in writing AS/400 and SQL queries, parsing logs for issue investigation, and writing UNIX shell scripts.

Qualifications

• Prior hands-on production support experience for OPEN Systems/AS4000.
• Experience with SQL queries for issue investigation.
• Hands-on UNIX shell scripting for incident handling.
• Strong written and verbal communication skills.

Responsibilities

• Provide production support for OPEN Systems/AS4000 and related platforms.
• Investigate incidents by parsing logs and executing SQL queries.
• Write and maintain shell scripts to automate tasks and incident responses.
• Communicate effectively with users and stakeholders and manage expectations.

Skills

AS/400

SQL queries

UNIX shell scripts

Communication

Multi-platform experience

Tools

OPEN Systems/AS4000

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years' production support experience in bank or financial vendors across multiple technologies / platform Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms - UNIX / open, AS/400 and mainframe

Additional Requirements

Be a Part Of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Let's Build the Future of ASEAN

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site