Production Support Developer

ENCORA TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ENCORA TECHNOLOGIES PTE. LTD. is seeking a Level 3 Production Support Developer to investigate production incidents, fix defects, and support change requests in a banking-focused environment.

You will coordinate with platform and testing teams, review code, and ensure timely production releases. The role demands deep Java/J2EE, Spring Boot, REST/SOAP APIs, Linux scripting, and strong DevOps experience with Git, Maven, Jenkins, and Splunk.

Qualifications

• 8-10 years of Java-J2EE experience in enterprise environments.
• Proficiency with Java 8, Spring, Spring Boot, Apache Camel, REST/SOAP Web services.
• Strong Unix/Linux scripting and hands-on in Microservices.
• Experience with DevOps tools: Git, Maven, Jenkins, Artifactory, SonarQube.
• Familiarity with Splunk for log analysis and incident response.
• Proven ability to own production defects end-to-end and participate in Agile ceremonies.

Responsibilities

• Investigate production incidents for root cause and fix defects in production.
• Update Jira/Confluence with change details and coordinate CRs.
• Collaborate with peer developers and Platform team for reviews.
• Coordinate with testing teams to prioritize defect resolution.
• Participate in daily defect triage, code handover, and Agile ceremonies.
• Ensure code merges regularly to git and maintain CI/CD practices.
• Take end-to-end ownership on production defect fixing until release.
• Guide and manage offshore team and interface with business teams.

Skills

Java

J2EE

Spring Boot

Microservices

REST/SOAP

Linux Bash

JUnit Mockito

Git Maven DevOps

Splunk

OpenText TeamSite

Tools

Git

Maven

Jenkins

Artifactory

SonarQube

Job description

Responsibilities:

• As a Level 3 Production Support Developer need to Investigate production incidents for root cause; fix defects raised in production environment and support development for CRs.
• Update Jira, Confluence with change details.
• Coordinate with peer developers, Platform team to get solution reviewed, code reviewed.
• Coordinate with testing team to ensure defects are addressed on priority.
• Participate in daily defect triage meetings, Code handover sessions and other Agile ceremonies.
• Ensure code merged on regular basis to git.
• Take end-to-end ownership on production defect fixing until released to production.
• Guide and manage offshore team.
• Interface with the development teams, business teams, Level 2 teams, Shared service steams and other teams to achieve desired results

Requirements:

• 8-10 years of Java-J2EEexperience
• Proficiency with Java 8,Spring, Sprint Boot, Apache Camel, Spring Batch, Git, Maven, DevOps, Junit, Mockito
• Strong hands-on experience in Micro service and Apache Camel (EIP).
• Proficiency with SOA,REST/SOAP Web services, JSON/XML, Apache Free Marker.
• Good knowledge on REST Architecture constraints.
• Hands on experience in RESTAPI implementation, creating, maintaining and versioning API’s.
• Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience.
• Write production quality and thoroughly tested code.
• A professional with extensive knowledge and experience in using the Splunk platform to analyze data, create reports, and visualize information.
• Experience in developing with testing frameworks such as Junit, Mockito.
• Hands on experience on shell scripts and proficiency in using Linux/bash shell.
• Understanding of Continuous build and Integration methodologies.
• Experience in integrating and using wide variety of open-source technologies and cloud services.
• Go getter attitude in getting things done with minimal supervision.
• Able to work extended hours and over weekends to support Prod releases / investigation of Incidents.
• Respond and participate in major incident responses (24x7)
• Experience working in a L3/L2 preferable.
• Support SIT and UAT of code or configuration fixes.
• Identify and design improvements to the application (e.g. to reduce technical debt)
• Escalate and track appropriate problems for software vendors to provide permanent fixes.
• Experience working on TeamSite from OpenText and Adobe Enterprise Manager is a plus.
• Prepare and test deployment plan, and seek approval for deployment from change control forum
• Provide or contribute to reports on incidents, problems, service requests and application changes.

Note: Banking and financial services experience / working in large implementation is necessary.

Key Domain/ Technical Skills:

JAVA, Spring Boot, Linux, Splunk query, Apache Camel integration framework, Object Design and Modeling, DevOps (Git, Jenkins, Maven, Artifactory, Sonar cube, etc.), IntelliJ, Oracle, Maria DB,SOA,REST/SOAP Web services, JSON/XML, Apache Free Marker.