Production Change & Release Manager (12-Month)

ARGYLL SCOTT CONSULTING PTE. LTD.; Singapore; On-site; SGD 78,000 - 123,000; Part time

Job summary

ARGYLL SCOTT CONSULTING PTE. LTD. is seeking a Change Operations professional to oversee end-to-end technology changes across multiple platforms. The role focuses on governance, risk assessment, and efficient release management to protect production stability in a global environment.

Key responsibilities include CAB facilitation, incident support, and cross-team coordination. Candidates should have strong ITSM experience and familiarity with ServiceNow or Remedy in a banking/ Payments context.

Qualifications

• Proven experience in Technology Change Management and Release Management.
• Experience in large enterprise environments.
• Banking/Financial Services environment advantageous.
• Familiarity with ITSM tools like ServiceNow or Remedy.

Responsibilities

• Manage the end-to-end lifecycle of technology changes, including planning, impact assessment, governance, coordination, implementation, and post-implementation review.
• Conduct change impact and risk assessments across application, infrastructure, network, and platform changes.
• Coordinate release and deployment activities across multiple technology and business teams.
• Ensure all changes meet governance, approval, documentation, and operational readiness standards before implementation.
• Manage production cutovers, release activities, routing changes, and time-sensitive deployments.
• Facilitate Change Advisory Board (CAB) and emergency change governance activities as required.
• Collaborate with cross-functional teams to identify dependencies and minimise risks.
• Monitor changes and deployments with escalation when issues arise.
• Support major incidents and emergency changes with rapid assessment and governance.
• Maintain change records, reporting, dashboards, and operational documentation.
• Identify opportunities to improve change processes, governance, automation, and efficiency.
• Support global stakeholders across time zones and provide flexibility for critical releases outside standard hours.

Skills

Change Management

Release Management

IT Operations

Stakeholder Management

Risk Assessment

Governance

Incident Management

Tools

ServiceNow

Remedy

Job description

ARGYLL SCOTT CONSULTING PTE. LTD. is seeking a Change Operations professional to oversee end-to-end technology changes across multiple platforms. The role focuses on governance, risk assessment, and efficient release management to protect production stability in a global environment.

Key responsibilities include CAB facilitation, incident support, and cross-team coordination. Candidates should have strong ITSM experience and familiarity with ServiceNow or Remedy in a banking/ Payments context.