Production Application Support Engineer

Luxoft; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Luxoft in Singapore is seeking a junior Production Support Engineer to join our treasury application team. You will provide L1/L2 technical and functional support for a Java/microservices production system, monitor services, and handle morning/night/weekend EOD batch activities in a 24/7 environment.

You should have 0.5–2 years in production support, be able to read Unix logs, possess SQL skills, and communicate well with stakeholders and teammates to ensure smooth operation and rapid incident

Qualifications

• 0.5–2 years of production support experience.
• Ability to read Unix logs for debugging and troubleshooting.
• SQL experience is needed to fetch data
• Experience in providing L1 & L2 application technical and functional support

Responsibilities

• L1 & L2 application technical and functional support in production treasury environment
• Monitoring and issue resolution of online trade booking applications
• Resolving environment management and EOD batch support in morning/night/weekend shifts- 24/7
• Production support of Java/microservices application

Skills

L1/L2 support

Unix logs

SQL

Java/microservices

Team collaboration

Communication skills

Stakeholder management

Shift work

Tools

Control-M

Murex

Job description

Project description

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities

• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts- 24/7
• Production support of Java/microservices application

SKILLS

Must have

• 0.5-2 years of experience in production application support environment
• Ability to read unix logs for debugging and troubleshooting.
• SQL experience is needed to fetch data
• Experience in providing L1 & L2 application technical and functional support
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice to have

• Control-m experience
• Experience with Murex