Treasury System Support Analyst (Production Support)

GMP Group; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A financial services firm based in Singapore seeks a Treasury System Support Analyst specializing in production support for treasury applications. Key duties include managing IT requests, overseeing daily operations, and mentoring junior team members. Ideal candidates have 5-7 years of relevant experience, a degree in Computer Science, and knowledge of Capital Markets applications. This role is offered on a yearly renewable contract. Interested applicants should refer to the job reference on the company's recruitment site.

Qualifications

• 5-7 years in production support for financial systems.
• 3+ years of knowledge in treasury applications or Capital Markets IT support.
• ITIL certification or knowledge of ITIL processes.

Responsibilities

• Provide functional and technical expertise for treasury applications.
• Manage user and IT requests effectively.
• Oversee daily operations and monitor applications.

Skills

Production support for financial systems

Treasury applications knowledge

Client communication

SLA & KPI management

Risk analysis

Configuration management

Proficiency in XML, SQL, PL/SQL

Proficiency in Shell Scripting

Familiarity with monitoring tools

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Summit

Kondor+

Murex

Calypso

ITRS Geneos

Job description

About the job

Treasury System Support Analyst (Production Support)

Responsibilities

• Provide functional and technical expertise for treasury and in‑house bank applications.
• Manage user and IT requests efficiently.
• Oversee daily operations and application monitoring.
• Handle incident and problem management to ensure smooth production support.
• Contribute to continuous improvement and optimisation of systems and processes.
• Mentor and collaborate with junior resources and cross‑functional teams.
• Lead initiatives to explore and implement latest market standards and tools for cost and time efficiency.
• Support business analysts during deployment phases.
• Participate in post‑business hours activities, including on‑call duties, weekend interventions, DRP, and release support.

Requirements

• 5‑7 years of experience in production support for financial systems.
• Bachelor’s or Master’s degree in Computer Science, Software Engineering or related field.
• 3+ years of strong knowledge in treasury applications or Capital Markets IT support.
• ITIL certification or strong knowledge of ITIL processes.
• Familiarity with Capital Markets regulatory rules is a plus.
• Experience with Capital Markets applications (e.g., Summit, Kondor+, Murex, Calypso) is advantageous.
• Skilled in SLA & KPI management, client communication, escalation management, and risk analysis.
• Knowledge of Capital Markets FO/BO environment preferred.
• Strong configuration management expertise.
• Proficiency in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control‑M.
• Experience with monitoring tools like ITRS Geneos is a plus.
• Proficient in Microsoft Office suite.

Additional info

• This role is offered on a yearly renewable contract basis.

How to apply

To apply, visit www.gmprecruit.com and search for Job Reference: L43YVRXV.
For additional information, contact Yingying at [e-mail].

We regret that only shortlisted candidates will be notified.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.