Product Specialist (Urgent)

MCI Career Services; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

MCI Career Services in Singapore is seeking a Training/Customer Support professional to demonstrate and train customers on our healthcare products. You will assist with implementation, configuration, and troubleshooting while gathering feedback to drive product improvements.

The role requires clear communication, presentation skills, and a passion for healthcare innovation. Collaboration with the sales team will help identify new business opportunities and contribute to marketing materials.

Qualifications

• Experience in a sales or customer-facing role within healthcare.
• Strong technical aptitude and the ability to quickly learn and master new software/systems.
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly.

Responsibilities

• Provide demonstrations and training on products and services to customers.
• Assist customers with product implementation, configuration, and troubleshooting.
• Gather customer feedback to inform product development and improvement.
• Collaborate with the sales team to identify new business opportunities.
• Stay up-to-date with industry trends to keep solutions competitive.
• Contribute to marketing materials and sales resources.

Skills

Customer-facing

Healthcare industry experience

Technical aptitude

Communication skills

Presentation skills

Problem-solving

Customer service mindset

Job description

Singapore, Singapore | Posted on 01/20/2025

• Working hours: Monday - Friday (9.00am - 6.00pm)
  
• Location: Pandan Crescent
  

Job Description:

• Provide demonstrations and training on our products and services to customers
  
• Assist customers with product implementation, configuration, and troubleshooting
  
• Gather customer feedback and insights to inform product development and improvement
  
• Collaborate with the sales team to identify new business opportunities
  
• Stay up-to-date with industry trends and advancements to ensure our solutions remain competitive
  
• Contribute to the development of marketing materials and sales resources
  

Requirements:

• Proven experience in a sales or customer-facing role within the healthcare industry
  
• Strong technical aptitude and the ability to quickly learn and master new software and systems
  
• Excellent communication and presentation skills, with the ability to explain complex concepts in a clear and engaging manner
  
• Problem-solving skills and a solutions-oriented mindset
  
• Passion for healthcare innovation and a commitment to delivering exceptional customer service