Product Owner | Bank | Contract

Manpower Singapore; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Manpower Singapore is seeking a proactive Digital Product Owner to translate business requirements into clear user stories and acceptance criteria while owning the product backlog. You’ll collaborate with business stakeholders, technology teams, UX/UI designers, QA and other partners across the end-to-end delivery lifecycle.

The role emphasizes agile delivery, strong stakeholder management and delivering customer-centric digital experiences in a regulated financial services context.

Qualifications

• Translate business needs into structured user stories, requirements and acceptance criteria.

Responsibilities

• Own and manage the product backlog, aligning priorities with business objectives.
• Translate requirements and pain points into clear user stories and acceptance criteria.
• Collaborate with stakeholders, technology teams, UX/UI designers and QA across the delivery lifecycle.
• Define features, journeys and functional requirements before development begins.
• Prioritise features based on impact, value, regulations and effort.
• Participate in Agile ceremonies: sprint planning, backlog refinements, reviews and retrospectives.
• Provide timely clarification to delivery teams during development.
• Define test scenarios and acceptance criteria with stakeholders; supervise test engineers for UAT plans.
• Review delivered functionality and grant product acceptance before release.
• Coordinate dependencies, risks and issues across business and tech stakeholders.
• Support production launch, post-launch validation and monitoring of product performance.
• Maintain documentation and roadmaps for visibility.
• Champion customer-centric digital experiences that are intuitive and outcome-driven.

Skills

Agile/Scrum

Backlog management

Stakeholder management

User stories

Acceptance criteria

Communication

Analytical thinking

Education

Bachelor’s degree or diploma in Business/IT/Digital/ Engineering

Tools

Jira

Confluence

Azure DevOps

Job description

• Own and manage the product backlog, ensuring priorities are aligned with business objectives, customer needs and overall digital strategy.
• Translate business requirements and customer pain points into clear user stories, acceptance criteria and actionable requirements for delivery teams.
• Work closely with business stakeholders, technology teams, UX/UI designers, QA and other partners throughout the end-to-end product delivery lifecycle.
• Define product features, customer journeys and functional requirements, ensuring clarity before development begins.
• Prioritise features and enhancements based on customer impact, business value, regulatory requirements, dependencies and delivery effort.
• Participate actively in Agile ceremonies including sprint planning, backlog refinement, daily discussions, sprint reviews and retrospectives.
• Provide timely clarification and decision-making to delivery teams during development.
• Partner business teams to define acceptance criteria, test scenarios and ensure solutions meet agreed requirements and quality standards. Supervise a team of test engineers to lead the test strategy that covers UAT test plans, ensures that test cases are executed end-to-end within the stipulated UAT schedule.
• Review delivered functionality and provide product acceptance before release.
• Coordinate dependencies, risks and issues across business and technology stakeholders and elevate where required.
• Support production implementation, post‑launch validation and monitoring of product performance.
• Maintain product documentation, requirements, decisions and product roadmap visibility.
• Champion customer‑centric thinking and ensure digital experiences are simple, intuitive and aligned with expected customer outcomes.

Job Requirements

• Degree or diploma in Business, Information Technology, Digital, Engineering or a related discipline.
• Relevant experience in a Digital Product Owner, Business Analyst, Product Management or digital delivery role.
• Experience working in Agile/Scrum environments and managing product backlogs.
• Ability to translate business needs into structured user stories, requirements and acceptance criteria.
• Experience with tools such as Jira, Confluence, Azure DevOps or similar product management platforms.
• Comfortable working closely with technology teams and discussing APIs, system integrations, data flows and technical dependencies at a functional level.
• Excellent analytical and problem‑solving skills with the ability to assess issues and drive practical solutions.
• Good stakeholder management and communication skills, with the ability to work across business, technology and senior stakeholders.
• Experience working in banking, financial services or other regulated industries is advantageous
  

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