Product Owner - AI Retail Growth

SNAPFIND TALENT SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

SNAPFIND Talent Solutions PTE. LTD. invites a hands-on Product Owner to lead end-to-end build of an AI-led retail sales channel, from discovery to data-driven recommendations.

You will work with internal and external partners, balancing conversion with regulatory requirements, and shape the roadmap using measurable success metrics.

This 0-to-1 role requires agile leadership, storytelling, and cross-functional collaboration across insurance, fintech, and e-commerce teams.

Qualifications

• 6–8+ years in product management/product ownership in digital products (insurance/fintech/e-commerce)
• Experience shipping consumer-facing digital products
• Experience building or owning digital/AI-powered customer journeys
• Strong agile delivery and external dev team management

Responsibilities

• Own the product roadmap and backlog for the AI-led retail sales channel
• Translate vision into user stories, acceptance criteria, and prioritized sprints
• Design and iterate the conversational purchase experience with conversion and compliance in mind
• Define data architecture and business logic for data-driven add-ons and cross-sell recommendations
• Ensure the channel is channel-agnostic (web, WhatsApp, app, partner channels)
• Collaborate with underwriting, pricing, and compliance to stay within guardrails
• Define and track success metrics to drive the roadmap
• Serve as day-to-day liaison to internal/external build partners on scope, timelines, quality
• Map regional rollout path, identifying reusable vs market-specific elements

Skills

Product management

Agile delivery

Stakeholder management

AI-driven journeys

Digital products

Insurance knowledge

Regulatory awareness

Bilingual (Mandarin & English)

Job description

Role- Permanent with Client

We're looking for a Product Owner who will own the end-to-end build: from conversational discovery and purchase flows to the underlying data and recommendation architecture that powers personalized, channel-agnostic sales.

This is a hands-on, build-and-ship role reporting into the region, working closely with internal and external development partners, underwriting, and country teams.

JD

• Own the product roadmap and backlog for the AI-led retail sales channel
• Translate vision into user stories, acceptance criteria, and prioritized sprints, working directly with internal and external development agencies
• Design and iterate the conversational purchase experience - balancing conversion, trust, and regulatory/compliance requirements in insurance sales
• Define the data architecture and business logic behind data-driven add-on and cross-sell recommendations
• Ensure the channel is built on a channel-agnostic architecture that can extend beyond web to WhatsApp, app, and partner channels
• Partner with underwriting, pricing, and compliance to make sure the AI-driven journey stays within risk and regulatory guardrails
• Define and track success metrics and use them to drive the product roadmap
• Act as the day-to-day counterpart to the internal and external build partner, managing scope, timelines, and quality
• Scope the path to regional rollout, capturing what's reusable vs. market-specific

Requirement

• 6–8+ years in product management/product ownership, ideally with experience shipping consumer-facing digital products in insurance, fintech, or e-commerce
• Direct experience building or owning Digital and/or AI-powered customer journeys - not just familiarity with AI tools
• Strong grasp of agile delivery - comfortable writing detailed specs and managing an external dev team, not just running ceremonies
• Working knowledge of how insurance products and financial regulations
• Sharp instincts for conversion-focused UX and where friction genuinely matters vs. where it's a compliance non-negotiable
• Comfortable operating with ambiguity - this is a 0-to-1 build, not an existing product with a mature backlog
• Excellent stakeholder management - this role sits between strategy, tech delivery, core insurance operations, and country teams
• Bilingual language capabilities (Mandarin and English fluency)