Product Owner

Tata Consultancy Services; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Tata Consultancy Services in Singapore seeks a Digital Product Owner/Business Analyst to bridge business needs with digital delivery, shaping product backlogs and user stories for web and mobile applications.

You will collaborate with technology teams, define acceptance criteria, and contribute to digital customer journeys, API discussions, and data-driven decision making to ensure high-quality customer experiences.

Qualifications

• Experience in Agile/Scrum environments and managing product backlogs.
• Translate business needs into structured user stories, requirements and acceptance criteria.
• Understanding of digital customer journeys, web and/or mobile applications.
• Discuss APIs, system integrations and data flows at a functional level.
• Strong analytical and problem solving skills with ability to drive practical solutions.
• Strong stakeholder management and communication across business, technology and senior stakeholders.
• Strong prioritization and organizational skills to manage multiple initiatives.
• Detail-oriented with focus on delivery quality and customer experience.
• Able to work independently, take ownership and drive issues through to resolution.

Skills

Agile/Scrum

User stories

Stakeholder management

Prioritization

Delivery quality

Independent work

Education

Bachelor's degree or Diploma in related field

Tools

Jira

Confluence

Azure DevOps

Job description

Degree or diploma in Business, Information Technology, Digital, Engineering or a related discipline.

Relevant experience in a Digital Product Owner, Business Analyst, Product Management or digital delivery role.

• Experience working in Agile/Scrum environments and managing product backlogs.
• Strong ability to translate business needs into structured user stories, requirements and acceptance criteria.
• Good understanding of digital customer journeys, web and/or mobile applications.
• Comfortable working closely with technology teams and discussing APIs, system integrations, data flows and technical dependencies at a functional level.
• Strong analytical and problem solving skills with the ability to assess issues and drive practical solutions.
• Good stakeholder management and communication skills, with the ability to work across business, technology and senior stakeholders.
• Strong prioritization and organizational skills, with the ability to manage multiple initiatives and competing priorities.
• Detail-oriented with a strong focus on delivery quality and customer experience.
• Able to work independently, take ownership and drive issues through to resolution.

Preferred Skills and Experience

Experience with tools such as Jira, Confluence, Azure DevOps or similar product management platforms.

Understanding of UX/UI principles and customer journey design.

Experience with digital analytics and using data to support product decisions.

Familiarity with APIs, system integrations and digital architecture concepts.

Experience supporting UAT, production releases and post-production validation.

Experience working in banking, financial services or other regulated industries would be advantageous.