Product Operations Manager for Education Tech

Activate Interactive; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

Activate Interactive Pte Ltd is seeking a Product Operations Specialist to ensure pilots and school rollouts run smoothly within the GovTech MOE context in Singapore. You will own operational readiness, coordinate across product, engineering, UX, operations, service desk and vendors, and translate learnings into improved playbooks and processes.

This is a fixed-term 1-year contract with the MOE education initiatives.

Qualifications

• 3-5 years of product operations experience.
• Experience coordinating pilots, launches and change activities.
• Strong collaboration with schools, service desk, vendors and MOE stakeholders.

Responsabilités

• Own operational readiness for pilots, feature launches and phased roll-outs, including readiness criteria and go-live checklists.
• Coordinate dependencies across product, engineering, UX, school operations, service desk, local admins and vendors.
• Plan user onboarding and change activities to help educators adopt new capabilities with minimal disruption.
• Run post-launch reviews and translate lessons into improved playbooks and controls.

Connaissances

Product operations

Stakeholder management

Governance

Description du poste

Activate Interactive Pte Ltd is seeking a Product Operations Specialist to ensure pilots and school rollouts run smoothly within the GovTech MOE context in Singapore. You will own operational readiness, coordinate across product, engineering, UX, operations, service desk and vendors, and translate learnings into improved playbooks and processes.

This is a fixed-term 1-year contract with the MOE education initiatives.