Product Manager (POS)

EPOS Pte. Ltd.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

EPOS Pte. Ltd.

is seeking a Product Manager to drive the development and continuous improvement of technology products that combine hardware, software, and operational workflows. This role collaborates with business, operations and technology teams to translate user and operational needs into scalable product solutions across the product lifecycle—requirements, design, testing and rollout—across hardware-enabled platforms, with a focus on cross-functional coordination.

Qualifications

• 3–5+ years of Product Management or related product experience.
• Experience working with hardware-enabled technology products, smart devices, connected devices or integrated hardware/software solutions.
• Good understanding of how hardware products interact with software applications and backends.
• Experience managing requirements, product testing, implementation and ongoing enhancements.
• Strong stakeholder management skills with the ability to work across technical and business teams.
• Structured and analytical approach to problem solving.
• Comfortable working in a fast-paced and evolving environment.

Responsibilities

• Own and drive enhancements across hardware-enabled products and supporting digital platforms.
• Gather business and user requirements and translate them into clear product requirements and solutions.
• Work closely with Engineering, Operations, Customer Service, Sales and other stakeholders throughout the product lifecycle.
• Coordinate hardware and software integration requirements and ensure alignment across different product components.
• Drive product testing, UAT, pilot implementation and production rollouts.
• Identify opportunities to improve user experience, operational workflows and product efficiency.
• Manage product issues and feedback, prioritising enhancements with stakeholders.
• Monitor product adoption, usage and performance to identify opportunities for continuous improvement.
• Maintain product requirements, documentation and relevant operational materials.
• Support product implementation and alignment across different markets.

Skills

Product management

Stakeholder management

Analytical thinking

Hardware-enabled products

Job description

RoleSummary

WearelookingforaProductManagertodrivethedevelopmentandcontinuousimprovementoftechnologyproductsthatcombinephysicaldevices,softwarecapabilitiesandoperationalworkflows.

Thisrolewillworkcloselywithbusiness,operationsandtechnologyteamstotranslateuserandoperationalneedsintoscalableproductsolutions.Youwillbeinvolvedacrosstheproductlifecycle,fromrequirementsgatheringandsolutiondesignthroughtesting,implementationandongoingoptimisation.

Theidealcandidatehasexperiencemanagingproductswithinahardware-enabledtechnologyenvironmentandiscomfortableworkingacrossbothtechnicalandcommercialstakeholders.

KeyResponsibilities

• Ownanddriveproductenhancementsacrosshardware-enabledproductsandsupportingdigitalplatforms
• Gatherbusinessanduserrequirementsandtranslatethemintoclearproductrequirementsandsolutions
• WorkcloselywithEngineering,Operations,CustomerService,Salesandotherstakeholdersthroughouttheproductlifecycle
• Coordinatehardwareandsoftwareintegrationrequirementsandensurealignmentacrossdifferentproductcomponents
• Driveproducttesting,UAT,pilotimplementationandproductionrollouts
• Identifyopportunitiestoimproveuserexperience,operationalworkflowsandproductefficiency
• Manageproductissuesandfeedback,prioritisingenhancementstogetherwithrelevantstakeholders
• Monitorproductadoption,usageandperformancetoidentifyopportunitiesforcontinuousimprovement
• Maintainproductrequirements,documentationandrelevantoperationalmaterials
• Supportproductimplementationandalignmentacrossdifferentmarkets

GoodtoHave

• ExperienceinB2Btechnology,enterprisesolutions,retailtechnology,fintech,IoTorotherdevice-ledtechnologyenvironments
• ExposuretoAndroid-basedorothersmartdeviceecosystems
• Experiencewithdeviceintegrationandthird-partyhardware/softwarecomponents
• Experiencesupportingregionalormulti-marketproductlaunchesandimplementations

Requirements

Requirements

• 3–5+yearsofProductManagementorrelatedproductexperience
• Experienceworkingwithhardware-enabledtechnologyproducts,smartdevices,connecteddevicesorintegratedhardware/softwaresolutions
• Goodunderstandingofhowhardwareproductsinteractwithsoftwareapplicationsandbackendsystems
• Experiencemanagingrequirements,producttesting,implementationandongoingenhancements
• Strongstakeholdermanagementskillswiththeabilitytoworkacrosstechnicalandbusinessteams
• Structuredandanalyticalapproachtoproblemsolving
• Comfortableworkinginafast-pacedandevolvingenvironment