Product Engineer (Technical Instruments)

Recruit Expert Pte Ltd; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

Recruit Expert Pte Ltd in Singapore is seeking a skilled laboratory product specialist to build deep product knowledge, covering instrument functions, operating procedures, and practical applications.

You will respond to technical inquiries from distributors, customers, and colleagues, perform product evaluations and diagnostic testing, and manage warranty cases with coordination of replacements. Willingness to travel for customer visits and industry events is required.

Qualifications

• Degree in Chemistry or equivalent.
• At least 2 years experience of practical laboratory testing.
• Strong analytical thinking and troubleshooting capabilities.
• Willing to travel when required and participate in customer visits and industry events.

Responsibilities

• Build and maintain comprehensive product knowledge, including instrument functions, operating procedures, and practical applications.
• Respond to technical inquiries from distributors, customers, and colleagues, providing appropriate guidance and solutions.
• Perform product evaluations, operational checks, and diagnostic testing to identify and resolve technical concerns.
• Manage product warranty cases, including claim assessment, return authorization documentation, and coordination of replacement deliveries.

Skills

Lab testing experience

Analytical thinking

Troubleshooting

Education

Degree in Chemistry or equivalent

Job description

Roles & Responsibilities:

• Build and maintain comprehensive product knowledge, including instrument functions, operating procedures, and practical applications.
• Respond to technical inquiries from distributors, customers, and colleagues, providing appropriate guidance and solutions.
• Perform product evaluations, operational checks, and diagnostic testing to identify and resolve technical concerns.
• Manage product warranty cases, including claim assessment, return authorization documentation, and coordination of replacement deliveries.

Requirements:

• Degree in Chemistry or equivalent.
• At least 2 years experience of practical laboratory testing.
• Strong analytical thinking and troubleshooting capabilities.
• Willing to travel when required and participate in customer visits and industry events.

Salary: $3,500 to $4,000

Ref: 1956012

EA Licence: 19C9701
Registration: R1326740