Product Engineer

KLA-Tencor (Singapore) Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

KLA-Tencor (Singapore) Pte Ltd invites a Product Engineer to be the central technical resource across engineering, manufacturing, support, installation, quality, marketing, and field teams as products move through the life cycle.

You will influence the service life cycle by proposing features to optimize serviceability, calibrations, diagnostics, and cost of service, while developing installation packages and service kits.

Qualifications

• Bachelor's or master's degree in Mechanical, Electrical, Mechatronics, Industrial Engineering or related field.
• Hands-on experience designing, building, documenting and solving problems with electro/mechanical assemblies.
• Results-oriented with excellent oral and written communication skills.
• Ability to work efficiently in multidisciplinary, multicultural teams.

Responsibilities

• Influence Product Service Life Cycle (SLC) to optimize KLA's service business: retrofit, calibrations/diagnostics, Cost of Service, reliability, PM optimization, IP protection.
• Build solid expertise in overall system operation, integration and calibrations/diagnostics.
• Spares obsolescence risk analysis and coordination with Spares Planning team to mitigate service supply chain risks.
• Support FCO, Tech Talk, Service Bulletin, and Best-Known Method deployment activities.
• Lead FRU and Sub-FRU enablement initiatives to improve serviceability and reduce downtime.
• Develop and maintain service kits, installation packages and related field documentation.
• Hands-on integration of Alpha/Beta systems/retrofits and serviceability validation.
• Analyze data to address critical customer issues and propose POA with Engineering.
• Contribute to knowledge databases and service alerts with improvements.
• Perform detailed analysis to resolve issues and drive standardization.
• Prepare service readiness reviews and PLC phase exits.
• Travel up to 25% domestically and abroad.

Skills

LabVIEW

Data acquisition

Precision sensors

Education

Bachelor's or master's in Mechanical/Electrical/Mechatronics/Industrial Engineering

Tools

LabVIEW

Data acquisition systems

Precision sensors

Job description

Product Engineer serves as the central technical resource collaborating with engineering, manufacturing, technical support, installation, quality, marketing, part supply chain and field as the product(s) move through the Product Life Cycle. Will be fully coordinated and working directly with the aforementioned teams to incorporate beneficial serviceability, part supportability and service business practice improvements into product serviceability.

Job Scope

• Influence Product Service Life Cycle (SLC) contributes features that will optimize KLA's service business: retrofit, calibrations/diagnostics, Cost of Service, reliability, PM optimization, Intellectual Property (IP) protection.
• Build solid expertise in overall system operation, system integration and system calibrations/diagnostics.
• Spares obsolescence risk analysis and coordination with Spares Planning team to build and execute initiatives that mitigate Service supply chain risk, including closing known issues and collaboration with KLAS Engineering/Sustaining Engineering and Operation team.
• Support FCO, Tech Talk, Service Bulletin, and Best-Known Method (BKM) deployment activities.
• Lead FRU and Sub-FRU enablement initiatives to improve serviceability, reduce downtime, and simplify field repairs.
• Develop and maintain service kits, installation packages and associated documentation required for field implementation.
• Hands‑on work for integra on of Alpha/Beta systems/retrofits, including performing serviceability validation.
• Able to step sustain product's critical customer issues, analyze data from various sources, and work with Engineering to provide a detailed plan of action (POA).
• Demonstrate learning and knowledge across the Product Support Organization through training classes, individual coaching, documents, and updating other knowledge capture tools.
• Contribute to the service alert mee ng and POA development. Capture and document BKM and other improvements into knowledge databases or systems.
• Perform detailed analysis to resolve a wide range of issues in creative as well as practical ways to drive standardization.
• Service readiness review presentation and support PLC phase exits.
• Ability to travel domestic & foreign up to 25%.

Preferred Qualifications

• Capital Equipment experience supporting semiconductor capital equipment, automation systems, robotics, handlers, EFEMs, load ports or related products.
• Experience with LabVIEW SW, data acquisition systems, precision sensors (accelerometers, displacement, temperature, interferometers)

Minimum Qualifications

• Bachelor's or master's degree required in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Engineering or related field
• Looking for highly motivated individuals with hands‑on experience designing, building, documenting and/or solving problems with electro/mechanical assemblies.
• Results-oriented and driven to excel.
• Excellent oral and written communica on skills.
• Ability to work efficiently in multidisciplinary, multicultural teams.