Product Development Knowledge Lead

Dyson; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

Dyson seeks a Manager, Knowledge Management to establish and operate the Product Development knowledge management capability. You will own governance, platforms, information architecture and knowledge asset management to ensure accessible, trusted knowledge integrated into Product Development.

You will collaborate with Engineering, DDIO, Quality, Manufacturing and Product Leadership to enable learning, reuse and capability development while reducing duplication of effort.

Qualifications

• Experience in Knowledge Management, Organisational Learning, Information Management, Content Governance or related disciplines.
• Experience implementing knowledge management strategies, operating models, governance frameworks and information architectures.
• Experience administering and improving enterprise knowledge, collaboration or process-management platforms.
• Experience developing taxonomies, metadata structures, content governance models or knowledge repositories.
• Experience supporting organisational learning, lessons learned or continuous improvement initiatives.
• Strong stakeholder management, facilitation and communication capability.
• Experience with SharePoint, SAP Signavio, knowledge platforms or similar enterprise content-management technologies is desirable.

Responsibilities

• Establish and operate Dyson’s Product Development knowledge management capability.
• Manage knowledge repositories, knowledge services and supporting operating processes.
• Coordinate knowledge asset ownership, review cycles and content governance activities.
• Ensure knowledge remains current, accessible, trusted and governed.
• Support continuous improvement of the knowledge management operating model.
• Own implementation, administration and continuous improvement of Product Development knowledge platforms.
• Define and maintain information architecture, taxonomy, metadata standards and knowledge structures.
• Improve knowledge discoverability, accessibility and user experience.
• Develop governance controls for creation, maintenance, approval and retirement of knowledge assets.
• Support adoption of digital and AI-enabled knowledge discovery capabilities.
• Establish mechanisms for capturing lessons learned, best practices and delivery insights.
• Convert organisational knowledge into reusable assets, guidance, standards and supporting materials.
• Develop communities of practice, contributor networks and subject matter expert engagement models.
• Promote knowledge reuse and organisational learning across Product Development.
• Support capability maturity through structured learning and knowledge-sharing activities.
• Integrate knowledge management into Product Development governance and operational processes.
• Ensure product development processes, guidance materials, standards and policy content are appropriately governed and maintained.
• Support alignment between Product Frameworks, Product Governance, Portfolio Operations and knowledge assets.
• Establish content lifecycle controls and ownership responsibilities.
• Improve traceability between frameworks, processes, standards and supporting knowledge.
• Develop knowledge communications, guidance, training materials and supporting content.
• Improve stakeholder understanding and adoption of knowledge management practices and tools.
• Build organisational learning and knowledge-sharing capability across Product Development.
• Support adoption of knowledge platforms, standards and ways of working.
• Promote knowledge contribution, reuse and continuous learning across Dyson.

Skills

Knowledge Management

Organisational Learning

Information Management

Content Governance

Tools

SharePoint

SAP Signavio

Job description

Dyson seeks a Manager, Knowledge Management to establish and operate the Product Development knowledge management capability. You will own governance, platforms, information architecture and knowledge asset management to ensure accessible, trusted knowledge integrated into Product Development.

You will collaborate with Engineering, DDIO, Quality, Manufacturing and Product Leadership to enable learning, reuse and capability development while reducing duplication of effort.