Procurement Manager - Professional Service (BPO)

ByteDance; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ByteDance is seeking a procurement professional to partner with BPO services, defining strategies and delivering optimized procurement processes to drive efficiency and lower costs.

The role requires deep knowledge of sourcing, category management, and stakeholder engagement, with the ability to analyze data and manage multiple partnerships in a fast-paced tech environment.

Qualifications

• 3+ years in BPO operation or 5+ years in a relevant procurement role with category management experience.
• Strong understanding and practical application of sourcing and procurement principles and best practices.
• Strong communication and stakeholder management skills with the ability to influence effectively.
• Strong analytical skills to support strategic decision-making and solve complex problems.
• Strong project management skills with the ability to manage multiple deadlines.
• Comfortable working in ambiguous environments, managing conflict and organisational change.
• Willingness to travel within the region and/or internationally as required.

Responsibilities

• Partner with BPO services needs and deliver, implement and optimize procurement processes to drive efficiency and lower cost.
• Define procurement and supply strategy with business owners to help scale quickly with feasibility and innovative advice.
• Deep dive into the global BPO service industry, benchmark categories, analyze data, and build a high-quality, cost-optimized vendor base.
• Manage supplier daily deliverables, establish performance measurement to increase competition, secure supply, and deliver efficiency.

Skills

BPO operations

Procurement principles

Stakeholder management

Analytical thinking

Project management

Change management

Travel willingness

Job description

Join us as we work together to inspire creativity and enrich life around the globe.

Team:

Procurement

Employment Type:

Regular

Job Code:

A59780

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Responsibilities

• Work as business key partner with BPO services needs and deliver, implement and optimize procurement processes to drive business with higher efficiency and lower cost.
• Work closely with business owners with strong business acumen, define procurement and supply strategy; help business scale quickly by providing feasibility and innovative advice.
• Deep dive into the BPO service industry at global level, benchmarking category, analyzing necessary data to select high quality and cost optimized vendor base, build knowledge of procurement project management.
• Manage supplier daily deliverables, establish performance measurement system to increase competition between vendors, secure supply, and deliver efficiency and flexibility.

Qualifications

Minimum Qualification(s)

• 3+ years of experience in BPO operation industry or 5+ years of experience in a relevant procurement role, with category management experience.
• Strong understanding and practical application of sourcing and procurement principles and best practices.
• Strong communication and stakeholder management skills, with the ability to influence effectively.
• Strong analytical skills, with the ability to support strategic decision-making and solve complex problems.
• Strong project management skills, with the ability to manage multiple competing deadlines effectively.
• Comfortable working in ambiguous environments, managing conflict and navigating organisational change.
• Willingness to travel within the region and/or internationally as required.

Preferred Qualification(s)

• Relevant professional certifications in procurement (e.g. CIPS, CPM, CPP or equivalent).
• Global BPO experience with Procurement Category or Operation / Account management in BPO industry.
• Experience working in fast-paced, preferably technology-driven environments.
• Solid understanding of global procurement regulations, strategy, market trends and best practices.

Job Information

About Us

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.