Principal Platform Architect: AI-Driven Governance

ServiceNow; Singapore; On-site; SGD 240,000 - 360,000; Full time

Job summary

ServiceNow in Singapore is seeking a Principal Platform Architect to advise on enterprise platform strategy and governance. You will define platform standards, guide decisions, and ensure the ecosystem remains healthy, scalable, and aligned to customer goals.

You will engage with CxO executives, enterprise architects, and platform teams to shape governance models, anticipate risks, drive consistent delivery, and enable sustainable growth across multi‑workstream programs.

Qualifications

• 12+ years of enterprise architecture, solution strategy, and program leadership.
• Executive-level engagement to influence platform direction and business outcomes.
• Proven ability to define multi-workflow, enterprise-scale architectures and governance models.
• CMA certification and other architecture/governance certifications are highly desirable.

Responsibilities

• Define platform vision and strategy aligned to IT and business objectives.
• Provide architectural guidance ensuring designs meet platform standards and practices.
• Shape governance frameworks for instance strategy, integrations, and data models.
• Facilitate governance forums to drive consistent decisions across partners and teams.
• Anticipate and mitigate platform risks such as scalability and technical debt.
• Influence adoption of leading practices across customer, partner, and ServiceNow teams.
• Provide structured feedback to ServiceNow product and engineering teams.

Skills

AI integration

Executive engagement

Enterprise architecture

Program leadership

Governance

Platform strategy

Team leadership

Education

ServiceNow Certified Master Architect (CMA)

Bachelor's degree or higher in a related field

Job description

ServiceNow in Singapore is seeking a Principal Platform Architect to advise on enterprise platform strategy and governance. You will define platform standards, guide decisions, and ensure the ecosystem remains healthy, scalable, and aligned to customer goals.

You will engage with CxO executives, enterprise architects, and platform teams to shape governance models, anticipate risks, drive consistent delivery, and enable sustainable growth across multi‑workstream programs.