Principal Manager / Senior Manager / Manager, Ops Policy, WPD

Ministry of Manpower; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Ministry of Manpower in Singapore is seeking a policy analyst to support foreign manpower policies and ensure the work pass system runs efficiently. You will collaborate with policy and operations teams to drive implementation, assess impacts of policy changes, and craft data-driven improvements benefiting Singaporeans and migrant workers.

The role emphasizes data insights, operational planning, and clear communication.

Qualifications

• Strong analytical skills with attention to detail.
• Experience with data visualization tools (Power BI, Tableau) is an advantage.
• Excellent written and verbal communication.
• Ability to collaborate effectively in teams.
• Candidates with no prior working experience are welcome to apply.
• PWDs are welcome to apply.

Responsibilities

• Analyse, assess and review the impact of foreign manpower policy changes on work pass operations, and develop operational plans to ensure effective and timely implementation
• Provide policy guidance to operations teams, and provide operational support to policy teams
• Review operational policies so they remain clear and relevant for operational teams
• Harness data to uncover insights, recommend policy improvements, and craft evidence-based solutions that enhance processes and policies
• Develop ops reports and recommendations to inform policy directions
• Design and implement transformative solutions to streamline workflows, enhance system capabilities, and boost operational efficiency

Skills

Analytical skills

Data visualization

Communication skills

Team collaboration

Entry level

Job description

What the role is:

A high-quality and complementary foreign workforce supports Singapore’s economy and our local workforce. All foreigners intending to work in Singapore must have a valid work pass. You will work closely with the policy and operations teams in MOM to drive the implementation of foreign manpower policies, enhance the well-being and employment rights of migrant workers and migrant domestic workers, and ensure that our work pass system efficiently and effectively serves the best interest of Singapore and Singaporeans.

What you will be working on

• Analyse, assess and review the impact of foreign manpower policy changes on work pass operations, and develop operational plans to ensure effective and timely implementation
• Provide policy guidance to operations teams, and provide operational support to policy teams
• Review operational policies so they remain clear and relevant for operational teams
• Harness data to uncover insights, recommend policy improvements, and craft evidence-based solutions that enhance processes and policies
• Develop ops reports and recommendations to inform policy directions
• Design and implement transformative solutions to streamline workflows, enhance system capabilities, and boost operational efficiency

Requirements

• Strong analytical skills and an eye for detail
• Comfortable with data; experience in data visualisation tools (e.g. Power BI, Tableau) is an advantage
• Good communicator with strong written, verbal, and inter-personal skills
• Able to collaborate and work effectively in teams
• Candidates with no prior working experience is welcome to apply
• PWDs are welcome to apply