Pricing Platform & Intelligence Lead (AI & Automation)

KLOOK TRAVEL TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 180,000 - 300,000; Full time

Job summary

Klook is building a Pricing Platform & Intelligence function. As Associate Director, Pricing Platform & Intelligence, you will own the end-to-end foundation for how we discover competitor products and prices, feeding pricing decisions with robust intelligence.

You will report to the Director of Pricing and collaborate with R&D, Strategy & Ops, and Data. This leader-operator role requires setting the strategy, ensuring accuracy of every process document and metric, and driving adoption of

Qualifications

• 8+ years in pricing ops or competitive intelligence, incl. 3+ years in team leadership.
• End-to-end ownership: own an operating KPI from definition to delivery.
• Analytical rigour with SQL and metric reconciliation.
• Structured problem solving: convert objectives into processes with clear impact.
• Technical partnership: work with engineering on data pipelines or tooling.
• Clear, executive-ready communication of impact and trade-offs.

Responsibilities

• Define and own the competitor benchmarking framework with BD, Ops and Vertical Planning.
• Own the end-to-end process from competitor discovery through insights.
• Maintain a single, accurate documented SOP with owners and SLAs.
• Own the platform's leading KPIs for competitive intelligence and set quarterly targets.
• Ensure numbers tie across the board with clear explanations for changes.
• Integrate data from multiple sources into dashboards and data marts for decision-ready insights.
• Partner with R&D to deliver automation and AI initiatives; write requirements and drive adoption.
• Lead Mapping Operations team and establish a predictable operating rhythm.
• Enable competitor and pricing data for analysis across the team; support bulk-buy and inventory pricing programmes.
• Collaborate with R&D, Product, BD, Operations, Strategy & Ops and Data to align on competitive intelligence and present trade-offs to senior leadership.

Skills

End-to-end ownership

Analytical rigour

Structured problem solving

Technical partnership

Communication

Tools

SQL

Python

BigQuery

Looker

Data Studio

Job description

Klook is building a Pricing Platform & Intelligence function. As Associate Director, Pricing Platform & Intelligence, you will own the end-to-end foundation for how we discover competitor products and prices, feeding pricing decisions with robust intelligence.

You will report to the Director of Pricing and collaborate with R&D, Strategy & Ops, and Data. This leader-operator role requires setting the strategy, ensuring accuracy of every process document and metric, and driving adoption of