Preschool Front Desk & Enrolment Coordinator

Cultivar Asia Pte Ltd (EA License 19C9782); Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Cultivar Asia Pte Ltd is seeking a Customer Service Officer to support daily operations for the preschool centre. You will serve as the main contact for parents and visitors, manage enrolment enquiries, and assist with fee processing and record-keeping.

The role requires a Diploma or equivalent, with prior experience in customer service or front desk settings, preferably in education or childcare. Strong communication and organizational skills are essential.

Qualifications

• Diploma or equivalent qualification in Business Administration, Customer Service, or a related field.
• Experience in customer service, front desk, reception, or administrative support.
• Excellent interpersonal and communication skills.
• Strong customer service mindset with professional enquiry handling.
• Proficiency in Microsoft Office and admin systems.

Responsibilities

• Serve as the primary contact for parents, prospective customers, and visitors.
• Handle enrolment enquiries and school operations information.
• Support enrolment processes and manage waiting lists.
• Process and monitor school fee collection accurately.
• Answer calls professionally and direct enquiries as needed.
• Welcome visitors and ensure security procedures are followed.

Skills

Customer service

Front desk

Communication

Interpersonal skills

Multitasking

MS Office

Teamwork

Independent

Education

Diploma in Business Administration

Diploma in Customer Service

Tools

Microsoft Office

Job description

Cultivar Asia Pte Ltd is seeking a Customer Service Officer to support daily operations for the preschool centre. You will serve as the main contact for parents and visitors, manage enrolment enquiries, and assist with fee processing and record-keeping.

The role requires a Diploma or equivalent, with prior experience in customer service or front desk settings, preferably in education or childcare. Strong communication and organizational skills are essential.