Premium Vet Receptionist — Growth, Training & Weekend Shifts

ISLAND VETERINARY CLINIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Island Veterinary Clinic PTE. LTD. in Singapore is seeking a refined, service-oriented Veterinary Receptionist to deliver an exceptional front-of-house experience for clients and their pets.

You will greet guests, manage appointments, handle calls and messages, and coordinate with the veterinary team to ensure a smooth, premium client journey. Ideal candidates are warm, articulate, detail-focused, and comfortable in a fast-paced clinic environment.

Qualifications

• Naturally well-spoken, composed, and attentive to detail.
• Strong interpersonal skills with a service-driven mindset.
• Able to manage multiple priorities in a fast-paced clinical setting.
• Genuine love for animals with a calm, reassuring presence.
• Prior experience in veterinary/healthcare/premium customer service is advantageous.

Responsibilities

• Deliver a warm, polished, and professional client experience at all touchpoints.
• Manage appointments with precision and efficiency.
• Handle calls, WhatsApp, and enquiries with clarity and empathy.
• Coordinate patient flow with the veterinary and nursing team.
• Oversee billing, invoicing, and financial transactions accurately.
• Facilitate smooth admissions and discharges.
• Maintain a clean, calm, and premium reception environment.

Skills

Well-spoken

Interpersonal skills

Multitasking

Calm demeanor

Customer service mindset

Job description

Island Veterinary Clinic PTE. LTD. in Singapore is seeking a refined, service-oriented Veterinary Receptionist to deliver an exceptional front-of-house experience for clients and their pets.

You will greet guests, manage appointments, handle calls and messages, and coordinate with the veterinary team to ensure a smooth, premium client journey. Ideal candidates are warm, articulate, detail-focused, and comfortable in a fast-paced clinic environment.