VET RECEPTIONIST

ISLAND VETERINARY CLINIC PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Island Veterinary Clinic PTE. LTD. in Singapore is seeking a refined, service-oriented Veterinary Receptionist to deliver an exceptional front-of-house experience for clients and their pets.

You will greet guests, manage appointments, handle calls and messages, and coordinate with the veterinary team to ensure a smooth, premium client journey. Ideal candidates are warm, articulate, detail-focused, and comfortable in a fast-paced clinic environment.

Qualifications

• Naturally well-spoken, composed, and attentive to detail.
• Strong interpersonal skills with a service-driven mindset.
• Able to manage multiple priorities in a fast-paced clinical setting.
• Genuine love for animals with a calm, reassuring presence.
• Prior experience in veterinary/healthcare/premium customer service is advantageous.

Responsibilities

• Deliver a warm, polished, and professional client experience at all touchpoints.
• Manage appointments with precision and efficiency.
• Handle calls, WhatsApp, and enquiries with clarity and empathy.
• Coordinate patient flow with the veterinary and nursing team.
• Oversee billing, invoicing, and financial transactions accurately.
• Facilitate smooth admissions and discharges.
• Maintain a clean, calm, and premium reception environment.

Skills

Well-spoken

Interpersonal skills

Multitasking

Calm demeanor

Customer service mindset

Job description

At Island Veterinary Clinic, we believe pets are family — and every client interaction should reflect the same level of care, professionalism, and trust as our clinical standards.

We are seeking arefined, service-oriented Veterinary Receptionistwho takes pride in delivering an exceptional front-of-house experience.

The Role

As the face of our clinic, you will curate a seamless and reassuring experience for clients and their pets — from the first greeting to discharge.

Key Responsibilities

• Deliver awarm, polished, and professional client experienceat all touchpoints
• Manage appointments with precision and efficiency
• Handle calls, WhatsApp, and enquiries with clarity and empathy
• Coordinate patient flow with the veterinary and nursing team
• Oversee billing, invoicing, and financial transactions accurately
• Facilitate smooth admissions and discharges
• Maintain aclean, calm, and premium reception environment

Who We’re Looking For

• Naturallywell-spoken, composed, and attentive to detail
• Strong interpersonal skills with a service-driven mindset
• Able to manage multiple priorities in a fast-paced clinical setting
• Genuine love for animals with a calm, reassuring presence
• Prior experience inveterinary / healthcare / premium customer serviceis advantageous

What We Offer

• Aprofessional, respectful, and growth-focused environment
• Exposure to a high standard of veterinary care
• Structured training and development opportunities
• Staff benefits on veterinary services and premium pet nutrition
• Career progression into senior reception / client care roles

Employment Details

• Full-time
• Weekend rotation required
• Competitive remuneration aligned with experience and capability.