Precision Tools Sales Support Specialist

METALCOOL PTE LTD; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

Metalcool is a Singapore precision engineering company specialising in customised cutting tools for the aerospace and general engineering industries. We are seeking a Sales Support Executive to manage day-to-day coordination of customer enquiries, quotations and orders, ensuring requirements are followed, and orders are processed accurately.

The role involves reviewing RFQs, preparing quotations, coordinating with internal teams for costing and delivery confirmations, and maintaining ERP records

Qualifications

• Diploma or equivalent qualification.
• Preferably at least 2 years in sales support, coordination, or a similar B2B role.
• Experience in manufacturing, engineering, or industrial products is preferred.
• Comfortable using ERP systems and Microsoft Excel.

Responsibilities

• Receive and review customer enquiries and RFQs.
• Prepare quotations for standard and repeat requirements.
• Coordinate internally for costing, technical information and delivery confirmation.
• Receive and check customer Purchase Orders against quotations and requirements.
• Enter and maintain customer orders in the ERP and internal systems.
• Prepare order acknowledgements and related sales documentation.
• Monitor open orders and follow up on production and delivery status.
• Provide customers with routine order and delivery updates.

Skills

Communication

Organisational skills

Follow-up skills

Education

Diploma or equivalent qualification

Tools

ERP systems

MS Excel

Job description

Metalcool is a Singapore precision engineering company specialising in customised cutting tools for the aerospace and general engineering industries. We are seeking a Sales Support Executive to manage day-to-day coordination of customer enquiries, quotations and orders, ensuring requirements are followed, and orders are processed accurately.

The role involves reviewing RFQs, preparing quotations, coordinating with internal teams for costing and delivery confirmations, and maintaining ERP records