#PPPintern (Process Transformation), Jan to Jun 2027

Public Service Division (Singapore); Singapore; On-site; SGD 13,000 - 20,000; Full time

Job summary

The Public Service Division (Singapore) invites you to join the Leadership Development & Strategy Cluster as an intern, gaining hands-on experience transforming leadership development operations through process digitalisation, AI tools, and a digital workflow for Whole-Of-Government HR.

You will collaborate with LD operations teams to understand current processes, co-create efficient workflows, and learn how HR data supports workforce planning and decision-making for senior leadership.

Qualifications

• Self-motivated individuals pursuing a career in HR
• Strong written and verbal communication skills
• Interest in automation and AI tools
• Proficiency in coding and familiarity with low-code/no-code tools
• Meticulous with an experimental mindset

Responsibilities

• Transform leadership development operations through digitalisation and redesign
• Identify tech tools and AI tools to digitalise and automate processes
• Develop a digital workflow for Whole-Of-Government HR
• Collaborate with LD operations teams to streamline workflows
• Strengthen data management and data visualization to support decision-making

Skills

Stakeholder engagement

Communication skills

Learning mindset

Automation awareness

Coding

Data visualization

Tools

Low-code platforms

AI tools

Data visualization software

Job description

What The Role Is

The Leadership Development & Strategy Cluster oversees the leadership and talent development policies and approaches at the Public Service level, to achieve the following key outcomes:

• Effective and High-Performing Leaders & Leadership Teams who deliver with excellence today and innovate for tomorrow
• Leadership Corps with Greater Diversity in experiences, skillsets & perspectives
• One Public Service Leadership with a common purpose, identity and values
  We do so by ensuring that our leadership development approaches are fit-for-purpose. This includes how we identify, develop, and engage senior public service leaders as well as emerging leaders on the central leadership programmes (i.e. the Administrative Service and Public Service Leadership Programme). We do so in close partnership with our training partner, the Civil Service College as well as the HR community and leaders across the Public Service.

What The Role Is

The Leadership Development & Strategy Cluster oversees the leadership and talent development policies and approaches at the Public Service level, to achieve the following key outcomes:

• Effective and High-Performing Leaders & Leadership Teams who deliver with excellence today and innovate for tomorrow
• Leadership Corps with Greater Diversity in experiences, skillsets & perspectives
• One Public Service Leadership with a common purpose, identity and values
  We do so by ensuring that our leadership development approaches are fit-for-purpose. This includes how we identify, develop, and engage senior public service leaders as well as emerging leaders on the central leadership programmes (i.e. the Administrative Service and Public Service Leadership Programme). We do so in close partnership with our training partner, the Civil Service College as well as the HR community and leaders across the Public Service.

What You Will Be Working On

During your internship, you will be given an opportunity to transform leadership development operations through process digitalisation and redesign. This includes identifying tech tools and utilizing AI tools to digitalise and automate existing processes, as well as developing a digital workflow for Whole-Of-Government (WOG) HR.

You will also work with LD operations teams to understand their current processes and co-create more optimal workflows, including simplification of operations and/or policy where feasible.

You will learn to develop a deep understanding of user needs and identify opportunities for improvement and operational efficiency.

You will assist to strengthen data management and data visualization to support decision-making by management and senior leadership and learn how HR data supports workforce planning, talent reviews, and programme administration.

What We Are Looking For

We are looking for self-motivated individuals who are considering a career in HR and value integrity, teamwork and take pride in going the extra mile to provide excellent service. If you share our passion in shaping Singapore’s future with a first-class Public Service, we welcome you to join us as a #PPPintern.

An ideal candidate should possess the following:

• [Working Effectively with Stakeholders] Ability to engage stakeholders effectively to understand their needs and concerns. You should possess strong communication (written and verbal) skills.
• [Learning and Development] Keenness to learn about HR policies and processes
• Strong interest and appreciation of automation tools, understanding its potential and possibilities across various use cases.
• Proficiency in coding and familiarity with low code and no code automation tools.
• An experimentative mindset and being meticulous.