#PPPintern (Employee Experience), Jan to Jun 2027

Public Service Division; Singapore; On-site; SGD 20,000 - 23,000; Full time

Job summary

Public Service Division seeks a PPP intern to help transform the workplace experience for Singapore's public officers. You will work with partners across the Whole-of-Government to strategise employee experience initiatives, conduct user research, and coordinate with agencies to enhance daily work-life and wellbeing.

You will develop skills in programme development, stakeholder engagement, and data-driven insights, while leveraging Copilot and ChatGPT for data processing, communications and

Qualifications

• Think clearly under ambiguity and propose solutions.
• Engage respectfully with diverse agency stakeholders.
• Show creativity in discovering insights and solutions.

Responsibilities

• Assist in designing and implementing employee experience initiatives across agencies.
• Conduct user research, surveys and focus groups to identify officer needs.
• Coordinate with cross-agency teams, prepare materials and track actions.
• Develop basic project management and coordination skills using AI tools.

Skills

Thinking Clearly

Stakeholder Collaboration

Creative Thinking

Tools

Copilot

ChatGPT

Job description

What the role is:

The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, workforce changes require a new approach to workplace design, while technology’s widespread influence has fundamentally changed the way we conduct our business.To prepare the Public Service for these changes, we need to transform the Public Service workplace into one that is lean, agile and digital. We also need to build a productive, collaborative and joyful workplace culture to meet the needs and aspirations of public officers. We are looking to redesign the workplace experience and create a stimulating and empowering work environment that supports officers’ growth, development and wellbeing.In summary, our objective is to enhance Public Service employee experience, so that we have Public Officers who are inspired, supported, and equipped for the future.

What you will be working on:

By joining our #PeoplePurposePossibilities internship, you can play a role in improving the workplace experience of public officers, together with partners across the Whole-of-Government (WOG). You will be part of a team that strategises and implements WOG employee experience initiatives, conducts user research to understand officer needs, and coordinates with stakeholders across agencies to collectively enhance the lived experience of public officers.You will have the opportunity to develop yourself in the following areas:Programme Development and Implementation – You will assist in implementing employee experience initiatives which may include programmes that strengthen employee well-being, workplace connections, supervisory support, or officers’ experiences at key moments in their careers and life stages. You will support project coordination, progress tracking and basic outcome measurement. This may involve helping to coordinate engagement activities, supporting employee-led networks or communities, preparing project materials, maintaining stakeholder databases, and monitoring participation and feedback. You may also contribute to the development and refinement of selected employee experience projects by conducting research, gathering user insights, supporting stakeholder engagements and helping the team test and improve potential interventions. Through this work, you will contribute to broader efforts to enable purposeful and productive work, foster a flexible, collaborative and caring workplace, and build a diverse, agile and skilled Public Service.Research and Insights– You will support user research activities including survey design, focus group facilitation, and basic data analysis to identify officer needs in major seasons and daily moments of their work-life. You will help distil data and insights to identify potential focus areas and contribute to evidence-based solutions.Stakeholder Coordination– You will assist in coordinating with public agencies and partners by preparing meeting materials, following up on action items, maintaining communication channels, and supporting cross-agency collaboration efforts. You will learn to work with diverse stakeholders while understanding their unique contexts and business needs.Skills You Will Develop – Through this internship, you will gain practical experience in understanding the Public Service HR ecosystem, exposure to user research methodologies, experience with cross-agency collaboration, and basic project management and coordination skills. You will also develop technical capabilities in using tech/AI tools like Copilot and ChatGPT for tasks such as data processing and analysis, process automation, summarisation of meetings and content creation.

What we are looking for:

We are looking for self-motivated individuals who are considering a career in HR and have a dare-to-try attitude to forge ahead to achieve outcomes. If you share our passion in shaping Singapore’s future with a first-class Public Service, we welcome you to join us as a PPP intern.Key Competencies RequiredAn ideal candidate should possess the following:

• [Thinking Clearly and Making Sound Judgements] Dare to work with ambiguity, and propose ways to investigate to sense-make, and propose sound solutions for the business.
• [Working Effectively with Stakeholders]: Demonstrate appreciation and respect for diverse groups of professionals by engaging harmoniously with different agency stakeholders You should possess good written and oral communication skills.
• [Creative Thinking and Problem Solving]: You will support the discovery of insights to solve specific challenges for agencies. You will be required to demonstrate creativity in brainstorming for solutions.

About Public Service Division

The Public Service Division (PSD) stewards a trusted Singapore Public Service for a successful and vibrant Singapore. Our 4 key roles include:

• Developing a flourishing and diverse workforce by supporting our public officers' continual growth of skills and creating meaningful careers
• Developing a forward-looking and inspiring community of leaders who are united, resilient, and anchored in public service values and ethos
• Building future-ready public sector organisations by steering and supporting transformation of our organisations and catalysing innovations for organisations to work more effectively
• Driving good governance, values and excellence to safeguard the integrity and reputation of the Public Service and uphold the trust of citizens

Why Join Us

When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining Possibilities and pushing boundaries to shape a first-class Public Service, we welcome you!|People, Our Pride | Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest |