Policy Enforcement Specialist

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED is seeking a Paid Enforcement Specialist to support content and advertising enforcement operations. You will review cases for policy compliance, apply guidelines consistently, and decide enforcement outcomes in line with established procedures.

The role requires problem solving in a fast-paced environment, collaboration with cross-functional teams, and maintaining high accuracy while handling potentially sensitive content.

Qualifications

• 3+ years in Trust & Safety, content moderation, or related field.
• Experience reviewing high volumes of cases with accuracy.
• Strong analytical and critical thinking to apply policies.
• Excellent written and verbal communication.
• Ability to work independently in a fast-paced environment.

Responsabilités

• Review and process cases relating to advertising and platform policy compliance within SLAs.
• Apply policy guidelines consistently and accurately when assessing escalated or queued cases.
• Investigate and evaluate information to determine enforcement outcomes.
• Maintain a high level of accuracy and quality when handling case reviews.
• Escalate complex cases when additional expertise or guidance is required.
• Collaborate with internal stakeholders to resolve ambiguous or sensitive issues.
• Keep up to date with policy changes, operational procedures and workflow updates.
• Contribute to maintaining a safe and trustworthy online environment.

Connaissances

Trust & Safety

Content moderation

Investigations

Risk assessment

Policy interpretation

Description du poste

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED is seeking a Paid Enforcement Specialist to support content and advertising enforcement operations. You will review cases for policy compliance, apply guidelines consistently, and decide enforcement outcomes in line with established procedures.

The role requires problem solving in a fast-paced environment, collaboration with cross-functional teams, and maintaining high accuracy while handling potentially sensitive content.