Policy Admin & Client Onboarding Specialist

Integrated Health Plans Sdn Bhd; Singapore; On-site; SGD 26,000 - 39,000; Part time

Job summary

Integrated Health Plans Pte Ltd in Singapore is seeking a diligent administrator for a 4-month contract to support daily operations, data entry, and client setup.

You will coordinate with IT to resolve system issues, maintain memberships and endorsements in our core member system within tight turnaround times, and generate reports for stakeholders. The role requires proficiency in Excel and Word, strong professional ethics, and the ability to multitask in a busy environment.

Qualifications

• 1 to 2 years relevant experience.
• Proficient in Excel and Word.
• Proven high level of professionalism, maturity and candour in daily work ethic.
• Ability to multi-task and a team player.
• Dependable to get the work done.
• Ability to deliver results in a high-pressure environment.

Responsibilities

• Cover daily administrative duties and data entry work.
• Coordinating with IT department in resolving issues in systems.
• New client account and benefits setup.
• Ensure all membership(s), endorsement & benefits movement are timely and accurately maintained in our core member system within agreed Turn-around time (TAT).
• Timely acknowledgement to our client(s) email on membership(s), endorsement & benefits movement.
• Generating reporting for internal & external stakeholders.
• Handle phone/email queries from clients and able to provide clear and effective solutions.
• Support administrative works such as filling, copying, distributing, scanning, collates general information etc.
• Issue policy document and endorsements timely.
• Any other ad-hoc duties assigned.

Skills

Data entry

Multi-tasking

Team player

Professionalism

Maturity

Candour

Dependable

Ability to deliver results

Tools

Excel

Word

Job description

Integrated Health Plans Pte Ltd in Singapore is seeking a diligent administrator for a 4-month contract to support daily operations, data entry, and client setup.

You will coordinate with IT to resolve system issues, maintain memberships and endorsements in our core member system within tight turnaround times, and generate reports for stakeholders. The role requires proficiency in Excel and Word, strong professional ethics, and the ability to multitask in a busy environment.