Platform Ops Engineer – Hybrid Cloud for Public Sector

Cognizant; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

Cognizant Singapore is seeking an experienced Platform Operations Engineer to manage and stabilize mission-critical infrastructure in a large-scale public sector environment. You will oversee on-prem and hybrid cloud platforms, drive incident management, governance, and modernization initiatives, and coordinate with vendors and internal teams.

The role requires strong experience in virtualization, OS, storage, backup, and DR, plus hands-on coordination of projects, risks, and dependencies.

Qualifications

• Minimum 5 years of experience in Infrastructure Operations, Platform Operations, or Systems Engineering.
• Minimum 2 years of experience in Singapore Government, Statutory Board, Public Sector, or Government-linked environments.
• Experience supporting production or mission-critical environments.
• Strong understanding of virtualization, OS, storage, backup, networking, and HA/DR.

Responsibilities

• Oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
• Provide technical oversight for compute, virtualization, operating systems, storage, backup, disaster recovery (DR), and high-availability (HA) platforms.
• Lead investigation and resolution of complex incidents, including root cause analysis and recovery planning.
• Monitor platform health, performance, availability, and operational readiness.
• Coordinate with vendors and support teams to ensure tasks and deliverables are completed within timelines.
• Manage escalations and drive issue resolution across multiple stakeholders.
• Review service requests, technical implementations, and procedures for quality and supportability.
• Support infrastructure governance activities, including change reviews, risk assessments, compliance alignment, and operational readiness reviews.
• Ensure infrastructure operations comply with security and architectural standards.
• Review implementation and rollback plans for infrastructure changes.
• Support infrastructure transformation and technology refresh while maintaining stability.
• Coordinate upgrades, migrations, modernization across teams and vendors.
• Track risks, dependencies, action items, and milestones to ensure delivery.
• Collaborate with application, network, cloud, and security teams to resolve platform-related issues.
• Maintain operational documentation, runbooks, SOPs, and governance artefacts.
• Provide regular status updates to project teams and stakeholders.

Skills

Virtualization

Operating systems

Storage & backup

Networking

High Availability & DR

Vendor management

Governance & change mgmt

Education

Bachelor's degree in CS/IT/Engineering

Tools

VMware

Hyper‑V

Nutanix

Red Hat Linux/Windows Server

Azure

AWS

Ansible

Terraform

Puppet

Chef

PowerShell

Python

Docker

Kubernetes

Job description

Cognizant Singapore is seeking an experienced Platform Operations Engineer to manage and stabilize mission-critical infrastructure in a large-scale public sector environment. You will oversee on-prem and hybrid cloud platforms, drive incident management, governance, and modernization initiatives, and coordinate with vendors and internal teams.

The role requires strong experience in virtualization, OS, storage, backup, and DR, plus hands-on coordination of projects, risks, and dependencies.