Platform Engineer: Cloud, Kubernetes & Customer Success

DADACONSULTANTS PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

DADACONSULTANTS PTE. LTD. in Singapore is seeking an After-Sales Engineer to act as a technical bridge between customers and the company, ensuring successful adoption of the cloud-native platform and smooth issue resolution.

The role focuses on hands-on guidance, demonstrations, and training at customer sites. You will collaborate with product and R&D teams as well as partners to improve service delivery, manage support tickets, and contribute to proposals and implementation plans.

Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, or related field.
• At least 1 year of IT or internet industry experience with after-sales, R&D, or ops exposure.
• Solid understanding of cloud computing, Kubernetes, DevOps, and container ecosystems.

Responsibilities

• Deliver on-site technical guidance, product demonstrations, and training to help customers adopt the platform.
• Serve as primary technical liaison between customers and internal teams, managing relationships and issues.
• Partner with sales to identify opportunities and provide pre- and post-sales technical support.
• Prepare technical documentation including proposals, test reports, and implementation plans.
• Gather customer feedback and share insights with product and R&D teams.
• Manage and resolve support tickets, tracking, escalation, and timely closure.
• Represent the company at events and forums, delivering presentations where needed.
• Engage with ecosystem partners and third-party vendors for collaborative initiatives.

Skills

Cloud computing

Communication

Problem solving

Education

Bachelor's degree in Computer Science or Computer Engineering

Tools

Kubernetes

DevOps practices

Container platforms

Job description

DADACONSULTANTS PTE. LTD. in Singapore is seeking an After-Sales Engineer to act as a technical bridge between customers and the company, ensuring successful adoption of the cloud-native platform and smooth issue resolution.

The role focuses on hands-on guidance, demonstrations, and training at customer sites. You will collaborate with product and R&D teams as well as partners to improve service delivery, manage support tickets, and contribute to proposals and implementation plans.