Pilgrim Operations Admin & Finance Specialist (12-Month)

BGC GROUP PTE. LTD.; Singapore; On-site; SGD 31,000 - 38,000; Full time

Job summary

BGC Group Pte Ltd is seeking a Finance & Refund Operations coordinator to review and process pilgrim refund requests and maintain financial records. You will liaise with stakeholders to resolve discrepancies and support payment reconciliation, while assisting with airport duties and event onboarding.

The role requires tertiary qualifications in accounting/IT/multimedia, strong Excel skills, and excellent cross-functional collaboration. Travel and event season coverage may be required.

Qualifications

• Proficiency in Microsoft Excel and related software.
• Strong financial literacy and understanding of accounting principles.
• Excellent interpersonal and communication skills with cross-functional teams.
• Willingness to support airport duties, events and operational activities during peak periods.

Responsibilities

• Review, process, and document pilgrim refund requests accurately and within timelines.
• Ensure refund documentation is complete, consistent and properly maintained.
• Maintain detailed records to support audit, reporting and financial requirements.
• Liaise with stakeholders to resolve refund-related queries and discrepancies.
• Support payment reconciliation and ensure accuracy of financial records.
• Provide support for airport duties and assist in event planning and onboarding exercises.
• Assist with Nusuk-related activities, logistics, and on-site deployments.
• Prepare meeting materials and maintain administrative records.

Skills

Microsoft Excel

Financial literacy

Communication skills

Team collaboration

Education

Accounting/IT/Multimedia degree

Job description

BGC Group Pte Ltd is seeking a Finance & Refund Operations coordinator to review and process pilgrim refund requests and maintain financial records. You will liaise with stakeholders to resolve discrepancies and support payment reconciliation, while assisting with airport duties and event onboarding.

The role requires tertiary qualifications in accounting/IT/multimedia, strong Excel skills, and excellent cross-functional collaboration. Travel and event season coverage may be required.