Pet Grooming Store Lead — Operations, Team & Growth

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an Assistant Store Manager (Pet Grooming) for its River Valley outlet in Singapore.

The role offers a monthly salary of SGD 3,000–4,000 plus AWS and a performance bonus, with a 5-day work week and defined weekend hours. You will handle customer enquiries, manage appointments and keep pet owners updated, while recommending grooming services and packages based on each pet's needs.

Qualifications

• Minimum 3–5 years of relevant working experience.

Responsibilities

• Handle customer enquiries, manage appointments and keep pet owners updated.
• Recommend suitable grooming services and packages based on each pet's needs.
• Handle customer feedback and resolve concerns professionally.
• Coordinate daily appointments and ensure smooth workflow within the team.
• Maintain accurate customer records and service instructions.
• Ensure compliance with store procedures, hygiene standards and safe pet-handling practices.
• Provide hands-on support during busy periods.
• Guide team members on daily priorities and service standards.
• Support staff training and promote effective teamwork.
• Assist in achieving the outlet's sales and service targets.
• Take ownership of operational issues and ensure timely follow-up.

Job description

The Supreme HR Advisory Pte. Ltd. is seeking an Assistant Store Manager (Pet Grooming) for its River Valley outlet in Singapore.

The role offers a monthly salary of SGD 3,000–4,000 plus AWS and a performance bonus, with a 5-day work week and defined weekend hours. You will handle customer enquiries, manage appointments and keep pet owners updated, while recommending grooming services and packages based on each pet's needs.