Pet Care Specialist | Pet Funeral | Training Provided | 9755

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 29,000 - 33,000; Full time

Benefits offered by this job

Training Provided

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Pet Care Specialist in Singapore. You will be the primary contact for families, guiding them through service options and ensuring compassionate support throughout the farewell journey for beloved pets.

Responsibilities include coordinating with operations, preparing memorial sessions, and handling pets with respect. Training is provided; office location is near Kaki Bukit/Ubi MRT.

Qualifications

• Training provided.

Responsibilities

• Serve as the primary point of contact for families (calls, WhatsApp, walk-ins).
• Guide families through service options and help them make decisions.
• Take ownership of each assigned case from intake to aftercare.
• Prepare and facilitate farewell sessions in memorial rooms and guide families through the farewell process.

Skills

Customer service

Pet care

Communication

Compassion

Job description

Pet Care Specialist

Company Industry: Pet Funeral

5.5 Day Work Week : 9am-5.30pm, 9am-1.30pm

Salary : Basic $2600+ commission + OT= $3000 gross +-

Office: Kaki Bukit / Ubi MRT

Job Scope

• Serve as the primary point of contact for families (calls, WhatsApp, walk-ins).
• Guide families through service options, helping them make decisions
• Take ownership of each assigned case from intake to aftercare.
• Anticipate client needs and proactively guide them through each step of the journey.
• Act as the bridge between the family and operations team to ensure flawless execution.
• Prepare and facilitate farewell sessions in memorial rooms (VIP Garden Hall / Starry Room).
• Guide families through the farewell process, including final moments, messages, and rituals.
• Perform gentle grooming, cleaning, and preparation of pets for farewell.
• Handle pets with the utmost respect, treating every pet as a beloved family member.
• Support pet transfers and collection when required.

Requirement

• Training Provided