Pet Aftercare & Family Support Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 29,000 - 33,000; Full time

Benefits offered by this job

Training Provided

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring a Pet Care Specialist in Singapore. You will be the primary contact for families, guiding them through service options and ensuring compassionate support throughout the farewell journey for beloved pets.

Responsibilities include coordinating with operations, preparing memorial sessions, and handling pets with respect. Training is provided; office location is near Kaki Bukit/Ubi MRT.

Qualifications

• Training provided.

Responsibilities

• Serve as the primary point of contact for families (calls, WhatsApp, walk-ins).
• Guide families through service options and help them make decisions.
• Take ownership of each assigned case from intake to aftercare.
• Prepare and facilitate farewell sessions in memorial rooms and guide families through the farewell process.

Skills

Customer service

Pet care

Communication

Compassion

Job description

The Supreme HR Advisory Pte. Ltd. is hiring a Pet Care Specialist in Singapore. You will be the primary contact for families, guiding them through service options and ensuring compassionate support throughout the farewell journey for beloved pets.

Responsibilities include coordinating with operations, preparing memorial sessions, and handling pets with respect. Training is provided; office location is near Kaki Bukit/Ubi MRT.