Position: Supervisor
Employment Type: Full-Time
Location: Central, Singapore
Working Hours: 44 hours per week, including weekends and public holidays where required
ABOUT THE ROLE
We are looking for a passionate and enthusiastic Full-Time Barista to join the Roastworks Coffee team during the night shift.
As a Barista, you will be responsible for delivering consistently excellent coffee and beverages while providing warm, efficient and friendly service to every customer.
You will be part of a modern, coffee-forward environment where we value quality, consistency, hospitality and teamwork.
KEY RESPONSIBILITIES
Coffee & Beverage Preparation
- Prepare and serve espresso-based coffee, brewed coffee and other beverages according to Roastworks Coffee standards.
- Operate espresso machines, grinders and other café equipment safely and effectively.
- Dial in coffee and make appropriate adjustments to achieve consistent extraction.
- Maintain consistency in beverage quality, presentation and portioning.
- Prepare non-coffee beverages and other menu items according to standard recipes.
- Develop a good understanding of coffee origins, roast profiles and tasting notes.
Customer Service
- Welcome customers warmly and provide attentive, friendly service.
- Take orders accurately and process payments efficiently.
- Recommend coffee and beverages based on customers' preferences.
- Handle customer enquiries and feedback professionally.
- Create a positive and welcoming café experience.
Café Operations
- Maintain cleanliness and organisation of the bar and café throughout the day.
- Carry out opening and closing procedures.
- Ensure coffee equipment, utensils and workstations are cleaned and maintained properly.
- Monitor inventory and communicate stock requirements to the supervisor.
- Assist with receiving, storing and organising café supplies.
- Follow all food safety, hygiene and workplace safety standards.
Teamwork
- Work closely with fellow baristas and café team members to ensure smooth daily operations.
- Support teammates during busy periods.
- Communicate effectively with supervisors and team members.
- Participate in training, coffee calibration and product knowledge sessions.
- Contribute ideas to improve café operations, service and customer experience.
REQUIREMENTS
Essential
- Minimum 1 year of barista or café experience preferred.
- Basic knowledge of espresso preparation and coffee equipment.
- Passion for coffee and genuine interest in specialty coffee.
- Good customer service and communication skills.
- Positive attitude with a willingness to learn.
- Able to work effectively in a fast-paced environment.
- Reliable, punctual and responsible.
- Good personal hygiene and grooming standards.
- Able to work shifts, weekends and public holidays when required.
We Also Value
- Specialty coffee experience.
- Experience with espresso dialling-in and grinder calibration.
- Basic knowledge of coffee extraction and sensory evaluation.
- Latte art skills.
- Experience with manual brewing methods.
- Experience with POS systems and cash handling.
- Food hygiene certification.
- A strong interest in learning about coffee and developing professionally.
PERSONAL ATTRIBUTES
- Passionate - genuinely interested in coffee and hospitality.
- Customer-focused - enjoys interacting with people and creating memorable experiences.
- Detail-oriented - understands that consistency matters.
- Team-oriented - willing to support the team and contribute positively.
- Adaptable - able to stay calm and efficient during busy periods.
- Responsible - takes ownership of work and maintains high standards.
- Curious - eager to learn more about coffee, brewing and the specialty-coffee industry.
WHAT WE OFFER
- Competitive salary based on experience.
- Structured on-the-job training.
- Opportunity to develop specialty coffee knowledge and barista skills.
- Exposure to coffee from different origins and roast profiles.
- Opportunities for career progression within Roastworks Coffee.
- Staff coffee benefits.
- A friendly and dynamic working environment.
- Opportunity to be part of a growing Singapore specialty coffee brand.
Roastworks is an equal opportunity employer. We value diversity and select candidates based on their skills, experience, attitude and suitability for the role.