Performance & Transformation Manager

Satair; Singapore; In loco; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Satair is seeking a senior transformation lead to act as the region's primary representative for Commercial Process, Performance & Transformation (ASCX) in the Singapore region. You will bridge regional teams with central ASCX pillars—processes, performance, data analytics, and automation—and drive change ensuring commercial excellence across the region.

You will lead strategic transformation projects, maintain LBIP and Agile methodologies, and oversee the AOS regional roadmap while

Competenze

• Bachelor's/Master's degree in Business Administration, Operations Management, or a related field.
• Proven experience (5-10 years) leading cross-functional, regional and global transformation projects.
• Strong understanding of aviation aftermarket commercial operations and process optimization.
• Excellent analytical skills with ability to translate data into actionable insights.
• Familiarity with Salesforce CRM, Skywise data interfaces, and Agile/LBIP frameworks.
• Certifications in process improvement (Six Sigma, Lean) are preferred.
• Exceptional written and spoken communication; able to influence senior leadership.
• Strong collaboration, problem-solving and customer mindset.

Mansioni

• Accountable for the regional commercial project portfolio's financial impact and performance metrics.
• Lead and support regional and global transformation projects aimed at driving change and continuous improvement.
• Ensure timely achievement of milestones using LBIP and Agile project methodologies.
• Accountable for the successful implementation of the AOS regional roadmap.
• Represent ASCX regionally as a connector between regional teams and ASCX pillars.
• Represent ASCX in R-CSRB and other commercial forums as needed.
• Represent the region's voice in global projects outside ASC.
• Other duties reasonably determined by the Company.

Conoscenze

Cross-functional leadership

Analytical skills

Influencing without authority

Stakeholder collaboration

Customer mindset

Team player

Agile/LBIP

Process optimization

Data analytics

Communication

Formazione

Bachelor's/Master's degree in Business Administration or related field

Strumenti

Salesforce

Skywise

Descrizione del lavoro

Job Objectives

• Act as the primary representative for Commercial Process, Performance & Transformation (ASCX) in the region.

• Bridge the gap between regional teams and the central ASCX pillars (processes, performance, data analytics and automation).
• Drive change, foster a culture of creativity, commercial excellence and continuous improvement.
• Lead strategic transformation projects that support Satair's commercial objectives.

Job Responsibilities

• Accountable for the regional commercial project portfolio's financial impact and performance metrics, ensuring it drives commercial excellence in the region.
• Lead and support regional and global transformation projects and initiatives aimed at driving change, innovation, and continuous improvement within the Commercial organization.
• Ensure the timely achievement of key milestones and deliverables by leveraging LBIP and Agile project methodologies.
• Accountable for the successful implementation of the AOS (Airbus Operating System) regional roadmap.
• Represent ASCX in the region, acting as a critical connector between regional teams and the rest of the ASCX focus pillars.
• Represent ASCX in R-CSRB (Regional Customer Satisfaction Review Board) and other necessary commercial forums.
• Represent the voice of the region in global projects and initiatives outside of ASC.
• Other duties reasonably determined from time to time by the Company
  

Secondary Responsibilities

• Proactively drive a culture of creativity, commercial excellence and continuous improvement within the assigned Region.

Job Requirements

• Bachelor's/Master's degree in Business Administration, Operations Management, or a related field.Proven experience (5-10 years) in a similar role, specifically leading cross-functional, regional and global continuous improvement and transformation projects.
• Strong understanding of aviation aftermarket commercial operations, coupled with expertise in process optimization methodologies.
• Excellent analytical skills and the ability to effectively translate data into actionable insights.
• Familiarity with project management tools, CRM platforms (Salesforce), standard data reporting interfaces (Skywise), and Agile/LBIP frameworks.
• Additional certifications in process improvement methodologies (e.g., Six Sigma, Lean) are preferred.
• Exceptional written and spoken communication; high proficiency in influencing without authority and presenting to senior leadership.
• Strong interpersonal skills and a flair for productive collaboration across varying business functions.
• An excellent problem-solver with a strong customer mindset.
• Proactive self-starter with a can-do attitude and a strong team player.