People Systems Lead: End-to-End HR Process Design

StarHub Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

StarHub Ltd. is seeking a seasoned HR systems professional to lead the design, optimization, and adoption of People Systems across the HR lifecycle in Singapore.

You will serve as the functional authority translating HR strategy into clear requirements, partnering with HR, IS, and vendors to standardize and enable HR processes, and driving adoption and governance for sustained value realization.

Qualifications

• 8–12 years of experience in HR operations, HR transformation, or People Systems functional roles.
• Strong hands‑on experience designing end-to-end HR processes across the employee lifecycle.
• Experience with enterprise HR platforms (e.g. SAP SuccessFactors) from a functional perspective.

Responsibilities

• Lead functional design for People Systems processes across core HR, recruitment, performance, rewards, learning, and workforce administration.
• Translate HR business needs, policies, and operating models into clear functional requirements and process flows.
• Define and maintain end-to-end HR process standards, ensuring consistency across business units.
• Partner with HR stakeholders to simplify, harmonize, and optimize HR processes before system enablement.
• Work closely with IS and vendors to ensure system configuration reflects intended business outcomes.
• Define functional acceptance criteria and support UAT to ensure solutions meet business needs.
• Drive functional governance, including change impact assessment and release readiness from a business perspective.
• Support HR change and adoption efforts with clear communication of changes and impacts.
• Monitor process performance and user feedback to identify continuous improvement opportunities.

Skills

HR systems design

Stakeholder management

Business analysis

Process optimization

Vendor management

Education

Bachelor's degree in HR/IS

Tools

SAP SuccessFactors

HRIS

Job description

StarHub Ltd. is seeking a seasoned HR systems professional to lead the design, optimization, and adoption of People Systems across the HR lifecycle in Singapore.

You will serve as the functional authority translating HR strategy into clear requirements, partnering with HR, IS, and vendors to standardize and enable HR processes, and driving adoption and governance for sustained value realization.