People & Culture Manager

Private Advertiser; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Private Advertiser in Singapore is seeking an HR Manager to oversee the Club's human resources function across the employee lifecycle. You will partner with management on manpower planning, recruitment, onboarding and performance management, while fostering a high-performance, service-oriented culture in luxury hospitality.

You will also develop training programmes, manage employee relations, and ensure compliance with Singapore employment requirements, contributing to a positive workplace

Qualifications

• Degree/Diploma in Human Resources, Business Administration or related discipline.
• 4–6 years of relevant HR experience, preferably in luxury hospitality, premium F&B or private clubs.
• Strong experience in recruitment, employee relations, onboarding, training and performance management.
• Good working knowledge of the Singapore Employment Act and employment practices.
• Strong communication, interpersonal and stakeholder management skills.
• High emotional intelligence, sound judgement and ability to handle confidential matters professionally.

Responsibilities

• Partner with Management and department heads on manpower planning, recruitment and talent management.
• Manage end-to-end recruitment including job advertisements, candidate screening, interviews, offers and employment documentation.
• Manage onboarding processes and ensure a positive employee experience from day one.
• Foster a positive workplace culture through employee engagement, recognition and initiatives that support employee satisfaction and well-being.
• Advise and support managers on employee relations, grievances, conflicts and disciplinary matters with discretion and professionalism.
• Develop and implement training and learning programmes to enhance employees' hospitality and service capabilities.
• Conduct training needs analysis and identify suitable external workshops, certifications and development opportunities.
• Develop onboarding and training materials and evaluate employee knowledge and service standards.
• Maintain accurate training records, monitor training outcomes and track employee development progress.
• Coordinate performance appraisal processes, including goal setting, performance reviews and employee development.

Skills

Recruitment & Talent Management

Employee Relations

Onboarding & Training

Performance Management

Stakeholder Management

Communication Skills

Confidentiality & Integrity

Education

Degree/Diploma in HR or related discipline

Job description

About the role

Manages the Club's human resources function across the employee lifecycle and supports a positive, high-performance and service-oriented workplace culture. The role oversees recruitment, employee relations, learning and development, performance management and HR operations in compliance with Singapore employment requirements.

Key responsibilities

• Partner with Management and department heads on manpower planning, recruitment and talent management.
• Manage end-to-end recruitment including job advertisements, candidate screening, interviews, offers and employment documentation.
• Manage onboarding processes and ensure a positive employee experience from day one.
• Foster a positive workplace culture through employee engagement, recognition and initiatives that support employee satisfaction and well-being.
• Advise and support managers on employee relations, grievances, conflicts and disciplinary matters with discretion and professionalism.
• Develop and implement training and learning programmes to enhance employees' hospitality and service capabilities.
• Conduct training needs analysis and identify suitable external workshops, certifications and development opportunities.
• Develop onboarding and training materials and evaluate employee knowledge and service standards.
• Maintain accurate training records, monitor training outcomes and track employee development progress.
• Coordinate performance appraisal processes, including goal setting, performance reviews and employee development.

About you

• Degree/Diploma in Human Resources, Business Administration or related discipline.
• 4–6 years of relevant HR experience, preferably in luxury hospitality, premium F&B or private clubs.
• Strong experience in recruitment, employee relations, onboarding, training and performance management.
• Good working knowledge of the Singapore Employment Act and employment practices.
• Strong communication, interpersonal and stakeholder management skills.
• High emotional intelligence, sound judgement and ability to handle confidential matters professionally.