Payments Optimization Lead - Global Strategy (Equity)

Stripe; Singapore; On-site; SGD 207,000 - 310,000; Full time

Benefits offered by this job

Equity

Bonus

Health benefits

Retirement plans

Wellness stipend

Job summary

Stripe is seeking a Global Payments Performance Leader in Singapore to drive data‑driven optimization for high‑value merchants across Greater China and Southeast Asia. You will partner with Sales and Customer Success to differentiate Stripe, building narrative tools and rigorous analyses that inform strategy and product priorities.

The role requires extensive payments domain experience, Mandarin proficiency, and the ability to operate in a fast‑moving environment with cross‑functional teams.

Qualifications

• 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
• Proven ability to build collaborative relationships across cross-functional teams.
• Ability to thrive in an unstructured, fast-moving environment.
• Self-starter capable of driving business results with minimal supervision.
• Experience presenting directly to merchants.
• Excellent verbal and written communication skills.
• Strong data processing and analytical skills.
• Mandarin proficiency due to liaison with the Greater China team.
• Willingness to travel within the region, including focus markets and corporate head office.

Responsibilities

• Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
• Serve as an internal and merchant-facing expert on payment optimisation strategies.
• Gather and build on Stripe’s payments expertise to create optimisation narratives/tools with rigorous analysis.
• Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio.
• Synthesize and relay customer feedback to inform Stripe’s product roadmap.
• Provide feedback on our tools and playbooks to continuously improve self-serve offerings.

Skills

Cross-functional collaboration

Data analysis

Merchant presentations

Communication skills

Ambiguity management

Self-starter

Travel willingness

Tools

SQL

Dashboard building

Modeling

Reporting

AI tools

Job description

Stripe is seeking a Global Payments Performance Leader in Singapore to drive data‑driven optimization for high‑value merchants across Greater China and Southeast Asia. You will partner with Sales and Customer Success to differentiate Stripe, building narrative tools and rigorous analyses that inform strategy and product priorities.

The role requires extensive payments domain experience, Mandarin proficiency, and the ability to operate in a fast‑moving environment with cross‑functional teams.