Global Payments Optimization Strategist

Monograph; Singapore; On-site; SGD 206,800 - 310,200; Full time

Benefits offered by this job

Equity

Sales commissions/bonuses

Retirement plans

Health benefits

Wellness stipends

Job summary

Stripe is seeking a senior Global Payments Performance lead in Singapore to drive data-driven optimisation for high-value merchants across Greater China and South East Asia. You will develop narratives and tools, collaborate with Sales and Customer Success, and translate merchant feedback into actionable product insights.

The role requires 8+ years in payments or related operations, strong analytics, and Mandarin proficiency. Travel within the region may be required.

Qualifications

• 8+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
• Excellent verbal and written communication skills.
• Strong data processing and analytical skills.
• Spoken and written proficiency in Mandarin as the position liaises closely with the Greater China team.

Responsibilities

• Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
• Serve as both an internal and merchant-facing expert on payment optimisation strategies.
• Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
• Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio.
• Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
• Provide feedback on our tools and playbooks to help continuously improve our self serve offerings

Skills

Payments expertise

Cross-functional collaboration

Ambiguity management

Self-starter

Merchant presentations

Verbal and written communication

Mandarin proficiency

Travel flexibility

Tools

SQL

Dashboard building

Modeling

Reporting

AI tools

Job description

Stripe is seeking a senior Global Payments Performance lead in Singapore to drive data-driven optimisation for high-value merchants across Greater China and South East Asia. You will develop narratives and tools, collaborate with Sales and Customer Success, and translate merchant feedback into actionable product insights.

The role requires 8+ years in payments or related operations, strong analytics, and Mandarin proficiency. Travel within the region may be required.