Patient Services Associate — 1-Year Contract

Recruit Express Pte Ltd; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a patient service assistant to greet and register patients, schedule appointments, coordinate referrals, handle payments, address inquiries, and escalate concerns as needed. You will work at the health monitoring station per roster, taking height, weight and blood pressure measurements as part of routine checks.

The role emphasizes delivering high levels of customer service and teamwork in a busy clinic environment, following supervisor rosters and

Responsibilities

• Greet and register patients
• Schedule patient appointments
• Coordinate specialists' consultation referrals
• Handle payments and respond to patient inquiries
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer service
• Be stationed at the health monitoring station per roster, assisting with height/weight and blood pressure measurements

Job description

Recruit Express Pte Ltd in Singapore is seeking a patient service assistant to greet and register patients, schedule appointments, coordinate referrals, handle payments, address inquiries, and escalate concerns as needed. You will work at the health monitoring station per roster, taking height, weight and blood pressure measurements as part of routine checks.

The role emphasizes delivering high levels of customer service and teamwork in a busy clinic environment, following supervisor rosters and